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About the Role
We are seeking a detail-oriented and customer-focused Credit and Accounts Receivable (AR) Specialist to support timely collections, resolve customer account issues, evaluate credit risk, and maintain strong working relationships with customers and internal partners. The ideal candidate brings attention to detail, analytical ability, professional communication, sound judgment, and strong follow-through in a fast-paced environment.
Responsibilities
- Manage assigned customer accounts by monitoring open balances, prioritizing follow-up, and maintaining accurate account records.
- Research and resolve past-due balances, billing questions, payment discrepancies, disputes, credits, refunds, and account escalations.
- Evaluate customer credit risk using payment history, credit reports, payment terms, and credit limit reviews.
- Partner with customers, sales teams, leadership, and cross-functional partners to resolve account issues and support positive business relationships.
- Apply sound judgment and initiative when managing routine and moderately complex account situations.
- Follow internal controls, external requirements, and Credit & Receivables policies while adapting to changing business needs.
Requirements
- 5+ years of experience in credit, collections, accounts receivable, or a related role.
- High School Diploma or G.E.D.
- Knowledge of credit risk assessment, running and reviewing credit reports, and establishing payment terms based on information collected for new and existing customers.
- Familiar with Financial statements, bank statements and other asset/liability reports.
- Ability to conduct credit reviews for existing customers to consider credit limit increases and term changes.
- Professional communication skills, with the ability to engage customers and internal partners with confidence, tact, and accountability.
- Ability to set prioritized agendas for their accounts based on risk profile.
- Keep their account information organized and transparent amongst the team for cross-training and support.
- Strong problem-solving skills, with the ability to think outside the box, especially in resolving complex invoicing issues.
- Ability to work independently with attention to detail, multitask effectively, and make sound decisions in a fast-paced environment.
- Ability to use technology and automation to improve processes and work more efficiently.
- Proficiency in Microsoft Office Suite, including Excel functions such as PivotTables and VLOOKUP.
- Experience with Microsoft Dynamics 365 an asset.
- Advanced proficiency in Excel functions an asset.
Skills
- Credit risk assessment
- Running and reviewing credit reports
- Establishing payment terms
- Financial statement analysis
- Bank statement analysis
- Asset/liability reporting
- Credit limit reviews
- Professional communication
- Problem-solving
- Attention to detail
- Multitasking
- Decision-making
- Microsoft Office Suite
- Excel (PivotTables, VLOOKUP)
- Microsoft Dynamics 365
Location
- Austin, Texas
Work Type
- Onsite
- Hybrid
Experience Level
- 5+ years
Education Level
- High School Diploma or G.E.D.
Salary/Compensations
- Compensation competitive in the Austin market.
Benefits
- Medical, dental, vision insurance starting on day one
- 401(k) with company match
- Company-paid life insurance
- Company-paid short-term and long-term disability insurance
- Health Savings Account (HSA) with employer contribution
- Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
- 18 days paid time off accrued annually
- Paid company holidays
- One floating holiday each year
- Employee Referral Bonus Program
- Education Assistance/Reimbursement Program
- Career development and advancement opportunities
About the Company
- Veseris is a leading distributor of pest management products, services, and solutions, serving professionals across the United States.
- We partner closely with our customers and suppliers to deliver value-driven solutions that help businesses operate more effectively and sustainably.
- At Veseris, we believe our people are our competitive advantage.
- We’re committed to building a collaborative, inclusive workplace where team members are supported, challenged, and encouraged to grow.
- Our employees play a critical role in delivering value to our customers, strengthening industry partnerships, and driving meaningful impact across the markets we serve.
- We offer opportunities to build long-term careers, develop professionally, and contribute to a team that values integrity, accountability, and continuous improvement.
Equal Opportunity
- Veseris is committed to fair and transparent compensation practices.
- Compensation for this role is based on a variety of factors, including but not limited to experience, skills, geographic location, and internal equity.
- Actual pay may vary and will be discussed during the hiring process.
- In addition to base compensation, Veseris offers a comprehensive benefits package, which may include medical, dental, vision, retirement savings, paid time off, and other employee programs.