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About the Role
The Outbound Call Coordinator generates new builder relationships and financing opportunities by identifying, contacting, and qualifying prospective builder clients. This phone-first, relationship-building role fuels the pipeline for the field sales team and does not involve loan origination, processing, or underwriting.
Responsibilities
- Make daily outbound calls (supplemented by email, text messaging, and social media outreach) to prospective builders to discuss project funding needs and financing opportunities
- Identify and qualify prospective builders that meet Park Place Finance's target client profile
- Schedule qualified calls and in-person meetings for the assigned Outside Territory Manager
- Prepare each meeting by researching company and builder background, current and upcoming projects, potential financing opportunities, CRM history and notes, and meeting objectives and talking points
- Conduct timely follow-up with prospective builders after meetings to maintain engagement and advance the relationship
- Continue nurturing builder relationships until a qualified financing opportunity is created and handed off
- Maintain accurate, detailed records in the Company's CRM, including all communications, meeting notes, and next steps
- Maintain a consistent pipeline of qualified prospects to keep each Outside Territory Manager's meeting calendar full
- Collaborate with Outside Territory Managers and other internal departments to support the successful development of new builder relationships
Requirements
- 7-10 years' experience working with builders, construction lending, or fix-and-flip / bridge loan products required
- Demonstrated success in an outbound calling, appointment-setting, inside sales, or business development role
- Strong phone presence with the ability to quickly build rapport and qualify prospects
- Excellent organizational skills and comfort managing a high-volume, detail-oriented lead pipeline
- Working knowledge of CRM systems (e.g., HubSpot) for tracking communications and next steps
- Self-motivated, target-driven, and comfortable with daily outbound call volume
Skills
- Outbound calling
- Appointment setting
- Inside sales
- Business development
- CRM systems
- Communication
- Relationship building
- Organizational skills
- Lead pipeline management
Location
- Austin, TX
Work Type
- Full-time
- In-office
Experience Level
- 7-10 years
Salary/Compensations
- Base salary plus performance-based bonus tied to qualified appointments set and pipeline conversion
- Salary based on experience
Benefits
- Best-in-Class Training
- Uncapped Earning Potential & Competitive Compensation Package
- 100% Company-Paid Health Insurance (Medical, Dental, & Vision)
- Retirement with a 4% Match
- In-Office Gym
- Additional Perks & a culture that celebrates your hustle and ambition
About the Company
- At Park Place Finance, we invest just as much in our people as we do in our borrowers. If you're ready to accelerate your earning potential, sharpen your skills, and thrive in a high-performance, entrepreneurial environment—this is where you belong.