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About the Role

WOW! mobile boutique is seeking a Full Time Sales Associate to engage mall shoppers, follow the sales process, and provide personalized customer experiences. This role focuses on offering unbiased advice and achieving business metrics within a fast-paced retail environment.

Responsibilities

Actively engage mall shoppers and follow each step of our sales process.
Consistently network, creating and maintaining a list of prospective clients using our CRM tool.
Generate hype and awareness within a mall environment by being an ambassador for WOW! and the brands we represent.
Deliver on our brand promise by offering personalized, unbiased, advice.
Consistently achieve all key business metrics.
Offer a best-in-class customer experience.
Participate in documented coaching conversations.
Responsible for inventory management receiving, signing, and securing inventory.
Follow merchandising and daily store cleanliness standards.
Complete daily operations tasks, such as opening & closing the kiosk.
Complete all required training modules and tasks.
Stay current on promotions, products, services and policies.
Follow our policies and procedures and maintain a high level of integrity.
Managing cash, point of sale and inventory systems.
Available to work during mall hours (evenings and weekends) based on operational needs.
Manage multiple priorities with a demonstrated sense of urgency.
Ability to easily adapt to change in a fast-paced environment.

Requirements

32-40hr/week availability.
Customer-facing experience in retail or hospitality using a point-of-sale system.
Available to work during mall hours including evenings and weekends.
Ability to lift 30-50 pounds.
Ability to stand for extensive periods of time.
Successful candidates will be required to participate in a background check.
All applicants will be required to provide consent for criminal background checks.

Skills

Sales process
Client networking
CRM tool usage
Brand ambassadorship
Customer service
Inventory management
Merchandising
Store cleanliness
Daily operations
Training completion
Product knowledge
Policy adherence
Integrity
Cash management
Point of sale systems
Urgency management
Adaptability
Wireless retail experience is an asset
Commission sales experience is an asset

Location

Dufferin Mall, Toronto ON

Work Type

Full time
Onsite

Experience Level

Entry Level

Salary/Compensations

$17.60/hr + commission

Benefits

50% of your monthly wireless plan
Rewards & Recognition, based on monthly and quarterly performance
Group benefits package
Dedicated training and coaching

About the Company

WOW! mobile boutique is a multi carrier wireless retailer, a joint venture between Rogers and Telus, operating under Match Transact inc. It has kiosks in 80 locations across Canada.
WOW! mobile boutique is a certified Great Place to Work® in Canada!
We have been recognized among Canada's top employers for the level of trust that our employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues.
At WOW! mobile boutique, trust is at the foundation of innovation, agility, resilience, and efficiency. We believe our people matter most and that's just one way we move ... differently.

Equal Opportunity

WOW! mobile boutique is committed to creating an environment that promotes diversity and is proud to be an equal opportunity employer.
WOW! mobile boutique is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.