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About the Role
Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.
Responsibilities
- Drive financial growth by achieving sales and key KPI goals
- Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
- Coach staff to exceed individual and store goals
- Support and maintain a positive store environment by leading and developing a quality store team
- Assists in training and development
- Urgently partners on performance issues
- Deliver extraordinary customer service through your store team
- Support and maintain visual merchandising standards consistent with company expectations
- Achieve all operational objectives with regards to loss prevention, health, and safety
- Supports the team to ensure compliance of all company policies and procedures
Requirements
- Candidates must be at least 16 years of age
- Must have the availability and the ability to work a flexible schedule to meet the demands of a retail business, which may include nights, weekends, and holidays based on business needs
- Must have an independent work ethic, time management skills, and personal accountability
- Demonstrated ability to lead a team to coordinate operational tasks, including receiving shipment and maintain store cleanliness; will participate in those tasks when additional support is needed
- Able to coordinate and manage a team to accomplish multiple tasks in a fast-paced environment
- Demonstrated ability to support a team-oriented environment
- Able to effectively communicate in verbal and written English
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities
- Ability to lift, push, and pull up to 25-50 pounds occasionally
- Holds store keys and regularly participates in store opening and closing functions
Skills
- Knowledge in driving sales
- Knowledge in customer service
- Knowledge in merchandising
- Knowledge in inventory control
- Knowledge in loss prevention
- Knowledge in coaching
- Knowledge in training
- Computer skills including POS Systems
- Computer skills including Microsoft Office
Work Type
- Part-Time Position
Experience Level
- Related field experience preferred
Equal Opportunity
- As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.