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About the Role
As our Program Manager, People Programs, you will design, launch, and scale programs that strengthen our workplace culture, foster growth, and drive retention. You will drive the day to day operations of core People programs—focusing on onboarding, performance management, engagement, and talent development. Partnering closely with HR Business Partners (HRBPs) and business leaders, you will help translate organizational needs into structured programs that support employees across their entire employee lifecycle.
Responsibilities
- Manage employee listening strategies (engagement surveys, pulse checks, exit insights).
- Translate complex survey data into actionable strategies for executive leadership and people managers.
- Refine onboarding workflows and resources to ensure new hybrid and remote hires are supported, informed, and connected from day one.
- Develop and maintain company-wide performance system.
- Partner with HRBPs to facilitate seamless performance cycles (OKRs, mid-year check-ins, annual reviews, calibrations).
- Create lightweight toolkits to help managers give actionable feedback.
- Identify core capabilities gaps alongside HRBPs to design and deliver practical manager workshops, learning tracks, and career pathing resources.
- Establish clear program success metrics (participation, eNPS, retention, cycle completion).
Requirements
- 5+ years in HR, People Operations, or Employee Program Management.
- 2+ years directly involved in engagement, performance management, employee experience, or talent development programs.
- Proven ability to partner effectively with HRBPs and other People Team leaders as well as coordinating across company leadership to execute programs.
- Direct experience coordinating performance management processes, calibration sessions, or goal-setting frameworks (e.g., Lattice, Culture Amp, Betterworks).
- Proven track record of taking program concepts from initial design to full rollout, including change management and communications.
- Skilled at identifying human trends behind raw survey data and converting friction points into practical solutions.
- Comfortable leading manager workshops, and writing clear internal communications.
- Experience embedding diversity, equity, and inclusion principles into program design and supporting ERGs.
Skills
- Performance Management
- Employee Experience
- Talent Development
- HRBP Collaboration
- Leadership Collaboration
- Performance Systems
- Goal Systems
- Change Management
- Communications
- Analytical Skills
- Empathy
- Facilitation Skills
- Inclusion Mindset
Location
- San Francisco
- Phoenix
- Remote
Work Type
- Hybrid
- Remote
- Onsite
Experience Level
- 5+ years
- 2+ years
Education Level
- Bachelor’s degree required
Salary/Compensations
- $116,000 - $145,000 a year
Benefits
- Competitive salary
- 401(k) with a 5% company match
- Flexible time off
- Paid parental leave
- Annual wellness allowance
- Comprehensive health coverage
- Udemy access
- Childcare assistance
- Pet insurance
- Additional savings through Beneplace
About the Company
- Prosper introduced U.S. consumers to an innovative approach to personal finance as the first peer-to-peer lending platform in the country.
- Since 2005, Prosper has helped over 2 million customers achieve financial well-being through a comprehensive suite of digital personal finance products.
- Prosper’s flagship personal loan* marketplace continues to offer unique value for both borrowers and investors, while the Prosper® Card¹ provides essential access to credit and flexibility for those managing their financial journey.
- Guided by its mission to advance financial well-being, Prosper is dedicated to helping people thrive by meeting people where they are with simple, trusted, and affordable financial solutions.
- Learn more at www.prosper.com.
- We’re on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.
- We realize that new ideas can come from everywhere.
- It is important to us that every hire connects with our vision, mission, and core values.
- Join a leading fintech company that’s democratizing finance for all!
- Our Values: Diversity expands opportunities, Collaboration creates better solutions, Curiosity fuels our innovation, Integrity defines all our relationships, Excellence leads to longevity, Simplicity guides our user experience, Accountability at all levels drives results.
- www.prosper.com
- Our Story & Team // Our Blog
- At Prosper, we're looking for people with passion, integrity, and a hunger to learn.
- We encourage you to apply even if your experience doesn't precisely match the job description.
- Your unique skill set and diverse perspective will stand out and set you apart from other candidates.
- Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo.
- We invite you to join us on our mission to advance financial well-being.
- *All personal loans are made by WebBank.
- ¹The Prosper® Card is an unsecured credit card issued by Coastal Community Bank, Member FDIC, pursuant to license by Mastercard® International.
Equal Opportunity
- Applicants have rights under Federal Employment Laws.
- Family & Medical Leave Act (FMLA)
- Equal Employment Opportunity (EEO)
- Employee Polygraph Protection Act (EPPA)
- California applicants: please click here to view our California Consumer Privacy Act (“CCPA”) Notice for Applicants, which describes your rights under the CCPA.
- Illinois applicants: please click here to view our Artificial Intelligence Notice for Applicants.
- Prosper is committed to an inclusive and diverse workplace.
- All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
- We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance.
- Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.