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About the Role

Scale’s GenAI platform is how the world’s leading AI companies create the training data that makes their models best-in-class. As a PM here, you are building the systems that directly shape AI model quality. These roles are deeply cross-functional, working with dedicated engineering, design, ML research, and data science teams, as well as operations, finance, growth, and customer-facing stakeholders. The problems are technically complex, the pace is fast, and the impact is measurable. Whether on the demand side (shaping products customers use) or the supply side (building systems for our contributor marketplace), you will own your product area end-to-end — from strategy to execution to instrumentation. Scale is a growth-stage company where PMs operate with significant autonomy, ship frequently, and are expected to be deeply analytical and hands-on.

Responsibilities

Set the product strategy and roadmap for your area, grounded in customer needs, data analysis, and business impact
Develop and execute a data-driven product roadmap through close collaboration with senior leadership, engineering, operations, data science, analytics, and design
Translate customer and internal-user needs into clear, well-defined functional and technical requirements backed by data analysis and deep understanding of your users
Guide and interface closely with engineering and data teams to define scope, review and refine technical capabilities, prioritize projects for release, and identify new opportunities
Build long-term instrumentation, monitoring, and evaluation capabilities for product performance tracking and insight generation
Establish business cases and projected return on investment to identify and prioritize opportunities
Partner with finance and business leaders to manage impact on the profitability and growth of the overall business
Communicate product vision, strategy, and progress to executive stakeholders and cross-functional partners

Requirements

4–10 years of experience in Product Management in the tech industry, with scope appropriate to level (L4: 4–6 yrs, L5: 6–8 yrs, L6: 8–10+ yrs)
Strong business acumen and analytical rigor, with demonstrated success driving products in ambiguous, high-growth environments
Experience translating complex technical systems into clear product strategies — comfort engaging deeply with engineering and data science teams
Excellent communication and stakeholder management skills, capable of influencing across technical and non-technical audiences
Experience building products from the ground up and iterating through the scaling journey of a business

Skills

AI/ML
data infrastructure
marketplace businesses
AI landscape — model training workflows, data labeling, evaluation, and deployment
global payment systems
contributor/gig-economy platforms
trust & safety domains
high-growth startups
scaling consumer/enterprise platforms

Location

San Francisco
New York
Seattle

Work Type

full-time

Experience Level

L4: 4–6 yrs
L5: 6–8 yrs
L6: 8–10+ yrs

Education Level

Bachelor’s or advanced degree in a quantitative, engineering, or related discipline

Salary/Compensations

$205,600—$257,000 USD

Benefits

base salary
equity
comprehensive health, dental and vision coverage
retirement benefits
a learning and development stipend
generous PTO
commuter stipend

About the Company

Scale builds the data infrastructure that powers the world’s most advanced AI.
We are the trusted data partner behind frontier model makers and enterprise AI teams — providing the high-quality training data, evaluation frameworks, and human-feedback systems that make models smarter, safer, and more capable.
Scale operates as a two-sided marketplace.
On the demand side, our customers — leading AI labs and enterprises — need precisely labeled, expert-curated data to train and evaluate their models.
On the supply side, we work with a global network of 500,000+ skilled contributors across 100+ countries who perform the complex annotation, evaluation, and data-generation tasks that fuel AI progress.
Product Managers at Scale sit at the intersection of these two sides, shaping the systems, tooling, and experiences that make this marketplace work at unprecedented quality and scale.
At Scale, our mission is to develop reliable AI systems for the world's most important decisions.
Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact.
We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force.
We are expanding our team to accelerate the development of AI applications.

Equal Opportunity

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
We comply with the United States Department of Labor's Pay Transparency provision.