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About the Role
The Resource Specialist is a youth-centered individual passionate about supporting transition-aged youth experiencing homelessness in reaching their education and employment goals. This role provides group workshops, individualized support, and develops community resources and partnerships. Services are offered at Permanent Supportive Housing locations, the Oakland Headquarter Office, and in the community. The Specialist will build relationships across the Bay Area in domains supporting youth self-sufficiency, including public benefits, workforce, career, and community resources. Knowledge of youth-centered approaches for employment and education systems is required. The role involves collaboration with TAY Case Managers to identify resources for skills development, barrier removal, and support in areas like independent living, health, relationships, employment, education, advocacy, and housing stability. This position requires onsite work in San Francisco and Alameda County, Monday-Friday.
Responsibilities
- Organize and deliver skills-building workshops related to career, education, and employment, including resume development, interviewing, and job maintenance.
- Provide 1-on-1 drop-in support to assist youth in achieving their education and employment goals.
- Offer coaching, identify barriers, and develop joint plans for success with youth, Case Managers, and identified supporters.
- Vet, establish, and maintain community partnerships and resources, including public benefits agencies, mental health resources, workforce training partners, and career opportunities.
- Develop partnerships and resources across Bay Area counties based on youth needs.
- Conduct assessments to understand TAY unique needs and develop targeted resource outreach plans.
- Initiate and maintain ongoing contacts with business and industry representatives to promote programs for participant placement and referral.
- Monitor and track resource referrals and utilization.
- Communicate First Place for Youth services and youth needs to increase awareness among community partners and potential opportunities.
- Support client preparation for community resource utilization and referrals, including prerequisite requirements, application support, and holding information sessions.
- Coordinate community events and workshops to assist TAY with independent living skills development and community resource connections.
- Attend weekly program meetings, monthly agency staff meetings, and individual weekly supervision.
- Ensure proper and timely documentation of services, including written case notes.
- Maintain files for caseload and update paperwork in a timely manner.
- Work collaboratively with colleagues across the organization and within the respective department.
- Provide documentation to the One System or Apricot data management system.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree in counseling, psychology, social work, business, education, or a related field.
- Two years of full-time social work or casework experience in family or child welfare services preferred.
- Two years of workforce development experience (education systems, workforce development, career coaching) required.
- Strong dedication to cultural competency that removes barriers and increases a sense of belonging.
- Experience with transition-aged youth, at-risk populations, or individuals with lived experience in homelessness, juvenile justice, or foster care system preferred.
- Comfortable working in community settings.
- Ability to pass a Community Care Licensing background check.
- Must have and maintain a car, a valid CA driver’s license, and auto insurance.
- Proven ability to develop authentic, supportive relationships with youth and young adults.
- Proficiency with Microsoft Office applications including MS Word, Excel, PowerPoint, and Outlook.
- Experience with database systems is a plus.
- Strong communication skills – exceptional oral and written communication skills, including the ability to research, assimilate, and analyze information, compose engaging messages, and present data clearly and inspiringly.
- Availability for occasional evening and weekend work and some travel as needed.
- Consideration for qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law.
Skills
- Youth-centered approaches
- Skills in securing and maintaining employment
- Understanding of traditional school, post-secondary, vocational, and apprenticeship education systems
- Microsoft Office applications (MS Word, Excel, PowerPoint, Outlook)
- Database systems (a plus)
- Oral and written communication
- Research, assimilation, and analysis of information
- Composing engaging messages
- Presenting data clearly and inspiringly
Location
- San Francisco
- Alameda County
Work Type
- Onsite
- Community settings
Experience Level
- Two years of full-time social work or casework in family or child welfare services preferred
- Two years workforce development experience required
Education Level
- Bachelor's Degree
- Master's Degree
Salary/Compensations
- Bachelor's Degree Pay Range: $30.52 - $32.32/Hourly
- Master's Degree Pay Range: $33.00 - $35.91/Hourly
Benefits
- 15 days of vacation time in the first year
- 12 days of sick time
- 2 floating holidays
- 15 paid holidays
- Employee’s choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plans
- Principal dental and vision coverage with up to 90% of the premium covered by First Place
- Paid baby bonding leave
- Healthcare and Dependent care FSA plans
- Principal basic life and voluntary life insurance coverage
- Employee Assistance Program
- 401(k) retirement savings plan
- Paid sabbatical
- Paid maternity and paternity leave
About the Company
- First Place for Youth is a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood, focusing on education, employment, and housing.
- We believe all young people deserve the opportunity to thrive and lead successful, independent lives.
- Our comprehensive programs empower foster youth to overcome challenges and build necessary skills, confidence, and connections.
- We are dedicated to empowering and supporting youth, regardless of their background.
- We are searching for passionate individuals to make a positive impact on the lives of foster youth.
- We are an integral part of their transformative journey.
- We thrive on innovation, pushing the boundaries of foster care support.
- We foster a collaborative and supportive workplace where every team member is valued.
- We celebrate diversity in every form and create an inclusive workplace where all voices are heard, respected, and empowered.
Equal Opportunity
- First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law.
- You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.
- We are unable to sponsor work visas now or in the future.