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About the Role

The Childcare Assistance Coordinator helps families access and maintain childcare assistance by screening for eligibility, coordinating enrollments, supporting childcare providers, conducting recertifications, maintaining case records, and connecting families to childcare and other community resources. The role also tracks program data, collaborates with partners and stakeholders, and supports program outreach and advocacy efforts.

Responsibilities

Collaborate with agency staff and community service providers to identify families in need of childcare assistance
Screen families for eligibility utilizing a standardized tool and complete applications
Enroll childcare providers in the program and assist them in enrolling children
Build knowledge/expertise of the NYC childcare landscape in Brooklyn to assist families to connect with childcare as needed
Determine the appropriate childcare type and setting to meet the family’s eligibility and needs
Conduct yearly recertifications for continuing eligibility and enrollment
Utilize excellent communication skills to engage families and childcare providers, troubleshoot, and assist them with successfully using assistance
Conduct visits to childcare providers
Provide information or referrals for childcare for families who are not deemed eligible for assistance through the project
Refer all families to CFLSP Benefits Access & Enrollment team, and to other CFLSP programs and resources as needed
Collaborate with the fiscal department to track and distribute funds
Track childcare enrollment and recertification
Maintain project data
Create and maintain case records for each family and provider
Attend meetings with the project team, funder, and stakeholders
Participate in advocacy efforts as requested

Requirements

Associate’s degree or high school with relevant experience; Bachelor’s degree preferred
Bilingual in English and Spanish
Experience in community engagement or other forms of direct service
Knowledge of the NYC childcare landscape or willingness to learn
Excellent telephone and email etiquette
Proficient in data entry and MS Office tools: Word and Excel
Demonstrated cultural competence with immigrant communities
Friendly, highly dependable, and flexible

Skills

Interpersonal skills
Problem-solving skills
Communication skills
Data entry
MS Office (Word, Excel)

Location

Sunset Park, Brooklyn

Work Type

Full-Time
On-site
Some travel required
Occasional evening hours

Experience Level

Non-Exempt

Education Level

Associate's degree or high school with relevant experience
Bachelor's degree preferred

Salary/Compensations

$23.35 - $24.72 per hour

Benefits

Medical, dental, vision, and life insurance
Voluntary life insurance
Disability insurance
Flexible spending account
403(b) retirement plan with employer match
Employer non-elective contribution
12 holidays
2 floating holidays
Up to 20 paid vacation days per year
One paid sick day per month

About the Company

Center for Family Life in Sunset Park (CFL) is a nationally recognized social service organization.
CFL's mission is to promote positive outcomes for children and adults in Sunset Park, Brooklyn by providing a comprehensive range of neighborhood-based family and social services.

Equal Opportunity

It is the Agency’s policy to provide equal employment opportunity for all applicants and employees.
Center for Family Life in Sunset Park does not unlawfully discriminate on the basis of actual or perceived race, sexual and reproductive health decisions, height and weight, color, religion, religious creed, sex, sexual and reproductive health decisions, gender, gender identity, gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.
Consistent with the law, CFL also makes reasonable accommodations for disabled applicants and employees; for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth, or related medical conditions; for employees who are victims of domestic violence, sexual assault, or stalking; and for applicants and employees based on their religious beliefs and practices.