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About the Role
We are hiring a Manager, DevOps & InfoSec in our Tokyo office to lead the cloud infrastructure behind our customer solutions and to own Enthought's information security posture end to end. This is a player-coach role, hands-on by design: roughly 45% DevOps, 30% information security, and 25% IT and support operations for the Tokyo office and our deployed Japan-based accounts. Our largest customers are Japanese enterprises, and you will be their primary technical contact on infrastructure and security, so business-level fluency in Japanese and English is essential. The role also spans a wide range in a given week, from company-wide security standards to a network or endpoint problem in the Tokyo office, and people who find that range interesting do well in it.
Responsibilities
- Lead the design, deployment, and ongoing operation of the infrastructure behind our customer solutions, covering infrastructure-as-code, CI/CD pipelines, deployment automation, observability, and cloud spend. Most of this work runs on Microsoft Azure, with some AWS.
- Own Enthought's information security posture. Define, maintain, and enforce the security standards, policies, and configuration baselines applied across corporate systems, product infrastructure, and customer deployments.
- Own the security risk register. Identify, quantify, and prioritize risk, and bring risk-acceptance decisions beyond your authority to the VP, Technology & Professional Services with a clear recommendation.
- Own identity and access architecture, including entitlement models, least-privilege design, privileged access controls, and authentication standards, and set the standards that access operations execute against.
- Lead security incident response from detection and triage through containment, eradication, recovery, and post-incident review, and keep the incident response plan current and exercised.
- Decide on software, library, and tooling approvals, working from automated license, privacy, and vulnerability assessments. Escalate novel license, IP, or contractual questions to Contract Administration.
- Work agent-first, using AI coding assistants and autonomous agents as your default way to build and review infrastructure, and keep extending what can be safely automated so that routine requests do not consume engineering time.
- Define the security guardrails for agentic and automated operations: what credentials automated systems may hold, for how long, with what audit trail, and with what blast radius.
- Serve as the security escalation point and primary technical contact for customer engagements, covering security questionnaires, due-diligence reviews, architecture discussions, and incident inquiries. Route contractual commitments through Contract Administration, and support Sales and Customer Success in articulating our security posture.
- Define the deployment security standards and customer environment hardening guidance that consulting teams work from, so customer-facing deployments are executed securely from start to finish.
- Embed security into DevOps practice, covering secrets management, dependency and vulnerability management, container and runtime hardening, and infrastructure-as-code review.
- Advise and enable customer engineering teams on infrastructure automation and handover, including migrating them from manual configuration to infrastructure-as-code.
- Own IT and support operations for the Tokyo office and for deployed Japan-based accounts, from onboarding and offboarding support to endpoint and hardware lifecycle, local network and office technology, and day-to-day troubleshooting. You are the region's senior technical escalation point, which reduces the office's dependency on other regions and on consulting staff.
- Partner with the Manager, DevOps & Support and the VP, Technology & Professional Services so that ownership across security, internal DevOps, and customer-facing DevOps has no gaps, and report security posture, incidents, and key risks to leadership on a regular cadence.
- Foster a culture in which security is a shared responsibility rather than a centralized gate, and attract, develop, and mentor technical talent as the function grows.
- Communicate technical concepts clearly to both technical and non-technical stakeholders in Japanese and English.
Requirements
- Business-level fluency in Japanese and English is essential.
Skills
- Cloud architecture
- Automation
- Information security
- Infrastructure as Code
- CI/CD pipelines
- Deployment automation
- Observability
- Cloud cost optimization
- Security risk management
- Identity and access management
- Security incident response
- License and privacy assessment
- Vulnerability assessment
- AI coding assistants
- Autonomous agents
- Security guardrails for automated operations
- Security questionnaires
- Due diligence reviews
- Architecture discussions
- Incident inquiries
- Deployment security standards
- Customer environment hardening
- Secrets management
- Dependency management
- Vulnerability management
- Container hardening
- Runtime hardening
- Infrastructure as Code review
- Infrastructure automation
- IT support operations
- Troubleshooting
- Technical communication
Location
- Tokyo office
Work Type
- Hybrid work
Experience Level
- Manager
Benefits
- Competitive compensation and benefits
- Continuous learning
- Training programs in Python, machine learning, and scientific computing
About the Company
- Meaningful impact. Your work directly advances scientific breakthroughs, from accelerating drug discovery to developing sustainable materials.
- A front-row seat to agentic AI. We are an automation-first company where every role directs AI tools, and you will help define how the industry puts them to work.
- World-class colleagues. You will work alongside some of the smartest, kindest scientists and engineers around.
- A global, collaborative culture across our Austin, Cambridge, and Tokyo offices.