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About the Role
The Luxury Leisure Travel Consultant will support an Independent Advisor with a high-volume leisure business, assessing client needs and providing travel options that meet their expectations.
Responsibilities
- Research and execute client luxury leisure bookings, including hotel and villas, yachts, cruises, dining arrangements, trip proposals, and full-service concierge.
- Investigate different travel destination options, travel prices, and customs.
- Suggest suitable travel options that best suit customer's needs.
- Ensure client is aware of all necessary travel documents and health requirements for countries to be visited.
- Independently review client reservations for accuracy and quality.
- Maintain ownership of each client record until departure to ensure all details are completed to the client's satisfaction.
- Access queues throughout the day.
- Handle re-routing and exchange processes as necessary.
- Prepare invoices, handle bookings, and manage spreadsheets.
- Update client profiles as needed.
- Research and provide solutions to any travel-related problem clients may experience.
- Maintain awareness of all airline rules and regulations and accurately applies this knowledge to all travel arrangements.
- Follow up with clients upon their return, obtain feedback, and offer to assist with future travel plans.
- Understand and implement AXUS digital itinerary platform.
- Perform additional duties/projects upon request.
Requirements
- At least three (3) years of experience in the luxury leisure sector of the hospitality industry.
- Minimum of one (1) year of Sabre experience.
- Competency with all ticketing processes including exchanges.
- Experience with high end and high demand travelers.
- Ability to function in a fast –paced, demanding environment with little supervision.
Skills
- Excellent verbal and written communication skills.
Location
- Woodmere, NY
Work Type
- Full-time
- Onsite
Experience Level
- 3+ years in luxury leisure hospitality
- 1+ year Sabre experience
Benefits
- Choice of two medical plans
- Choice of two dental plans
- Vision insurance
- Flexible spending accounts (FSAs)
- Company-paid life insurance and AD&D
- Optional additional life insurance and AD&D
- Disability insurance
- Paid parental leave
- Paid time off
- 401k Plan with company match
- Discounted employee travel options
- Access to LinkedIn Learning webinars and courses
- Discounted pet insurance
- Discounted auto, home, & renters insurance
About the Company
- Global Travel Collection (GTC), part of Internova Travel Group, is the most influential collection of international luxury travel advisors.
- More than 1,700 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry.
- GTC’s combined global reach and leverage translate into value, recognition and preferential treatment for its world traveler clients.
Equal Opportunity
- Internova Travel Group is an Equal Opportunity Employer.
- We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.