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About the Role
As the Account Manager for Oxford Analytica and Dragonfly (Global Risk Insights), you will execute revenue growth in the Americas region for your existing client book. You will own renewal success, establish and maintain strong client relationships, and drive revenue through cross-selling and upselling. This role requires close collaboration with the Head of Account Management GRI, Client Success teams, and Business Development Managers to implement effective client retention and revenue growth strategies.
Responsibilities
- Manage a book of business allocated by Head of Account Management GRI, within your geographical territory securing renewals and upsell
- Cultivate long-term relationships with key clients, understanding their business objectives, pain points, and challenges to identify opportunities for upselling and cross-selling
- Execute comprehensive account strategies for each account under your portfolio within your geographical territory to maximize both gross retention and net retention, in line with the overall growth objective
- Actively prospect accounts to find new buying centers for GRI products and upsell into existing points of contact
- Work with Dow Jones Account Managers to facilitate cross sell
- Ensure the timely renewal of your book of business, implementing strategies to grow and retain existing contracts
- Work closely with Client Engagement Specialists to ensure client retention
- Attend industry conferences and events as required
- Account planning to identify whitespace within your book of business
- Collate client feedback and requirements for product/editorial teams and engage as the voice of the customer during product development
- Maintain accurate records in company’s CRM relating to renewals and upsell
Requirements
- 5-7 years of account management experience, ideally within the geopolitical & market
- Proven track record of successfully managing key client accounts and driving revenue growth
- Strong business acumen and understanding of the industry and market trends
Work Type
- Union role
Experience Level
- 5-7 years
Education Level
- Bachelor’s degree in Business, Economics, a related field, or relevant professional experience preferred
Salary/Compensations
- $105,000.00 - $130,000.00
Benefits
- Comprehensive Healthcare Plans
- Paid Time Off
- Retirement Plans
- Comprehensive Insurance Plans
- Lifestyle programs & Wellness Resources
- Education Benefits
- Family Care Benefits & Caregiving Support
- Commuter Transit Program
- Subscription Discounts
- Employee Referral Program
About the Company
- Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process.
- Business Area: Dow Jones - Risk Sales
- Job Category: Sales
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets