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About the Role
As a Host at Clockwork, you will be the first point of contact for guests, embodying the high service standards of the Fairmont Royal York. Your role is crucial in creating a welcoming atmosphere and ensuring a seamless dining experience.
Responsibilities
- Greet and seat guests promptly, maintaining a professional and friendly demeanour
- Manage reservations, waiting lists, and special requests efficiently
- Possess comprehensive knowledge of menus, beverage lists, and hotel promotions
- Maintain a clean and organised host stand
- Communicate effectively with servers regarding reservations and guest needs
- Assist with coat check services when necessary
- Participate in regular team meetings and contribute to improving guest experiences
- Adhere to health and safety procedures and hotel policies
- Complete all assigned duties before concluding your shift
- Promote teamwork and maintain good working relationships with all colleagues
Requirements
- Previous work experience in a restaurant/food and beverage setting
- Excellent interpersonal skills and a team player attitude
- Multi tasked when dealing with high volume of guest requests
- Must be legally eligible to work in Canada
- The hotel is unable to assist candidates in obtaining Canadian work authorization
Skills
- Interpersonal skills
- Team player attitude
- Multitasking
Location
- Toronto
Work Type
- Part-Time
- Permanent
Salary/Compensations
- $27.93 per hour
Benefits
- Free Meals
- Travel Discounts
- Dry Cleaning
- Custom learning programs
About the Company
- For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto.
- Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication.
- Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told.
- Join us in creating our next chapter with your story.
- Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.
- Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.
- As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.
Equal Opportunity
- At Fairmont Royal York, we believe that the strength of our team lies in its diversity.
- We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual.
- As an Equal Opportunity Employer, we provide equal access to opportunities.
- We welcome applications from all qualified candidates.