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About the Role
The Assistant Property Manager/Front Desk position assists the property manager in the day-to-day front-line operations of the property. This role involves preparing and scheduling Desk Clerks, training new clerks, and monitoring building traffic.
Responsibilities
- Assist with collection of rent and other income on a monthly basis.
- Make bank deposits and forward receipts to the National Office.
- Assist with the leasing process from initial application to move-in.
- Collaborate with the site team and residents to create and strengthen a healthy community.
- Facilitate on-site communication and monitor property goals.
- Attend all staff meetings.
- Prepare and schedule Desk Clerks, ensuring adequate coverage and replacements.
- Train and motivate all new clerks.
- Monitor the traffic in and out of the building.
Requirements
- High school diploma or equivalent.
- Minimum of one (1) year of administrative, office, accounting, and/or customer service, including as a desk clerk.
- Two (2) years strongly preferred.
- Chinese language skills are a plus but not required.
- Property management work experience and knowledge of applicable local and federal housing laws.
- Knowledge of Yardi database and real estate property management applications.
- Learn and adhere to Fair Housing regulatory requirements.
- Dependable, punctual, and reliable.
- Work weekends and flexible work schedules if needed.
- Legally operate a motor vehicle (valid driver's license).
- Demonstrate good verbal and written communication.
- Basic proficiency of Microsoft Word and property management software.
- Effectively operate office equipment.
Skills
- Fair Housing regulatory requirements
- Verbal communication
- Written communication
- Microsoft Word proficiency
- Property management software proficiency
- Office equipment operation
Location
- On-site
Work Type
- On-site
- Full-time
Experience Level
- 1 year minimum
- 2 years preferred
Education Level
- High school diploma or equivalent
Salary/Compensations
- $22.00-$24.00/hour DOE
Benefits
- Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
- 15 days of earned PTO your first year
- 12 company holidays + 2 floating holidays
- 403b + match
- Early close Fridays (3 paid hours each Friday)
- Early close prior to a holiday (3 paid hours)
- Paid Time off between Christmas and New Year's Holiday
- Paid Volunteer Time
- Paid Parental Leave and Care Giver Leave
- Paid Life Insurance
- Free Employee Assistance Plan
- Free Basic Dental
- Pet Insurance options
About the Company
- At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential.
- As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.
Equal Opportunity
- We encourage candidates with lived experience to apply.