Sales Specialist – Premium & Design Furniture (m/w/d) COCOLI & Möbelfirst
The Platform Group AG · BE, DE
22 days agoImpress employers and recruiters.
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About the Role
As a Sales Specialist, you will be a key part of the Sales team for COCOLI and MÖBELFIRST. You will advise customers on high-quality premium and designer furniture, actively guide them through the purchasing process, and turn customer inquiries into successful sales. The focus is on active selling via phone and email. You will identify sales potential, proactively approach customers, conduct price negotiations, and support the customer from the initial inquiry to the successful purchase. You will also ensure reliable order processing and excellent post-purchase customer care. You will collaborate closely with dealers and logistics partners, taking ownership of your customers and orders to generate revenue, foster long-term customer loyalty, and create a first-class buying experience.
Responsibilities
- Actively advise customers by phone and email with a clear focus on sales closure and revenue.
- Process, qualify, and follow up on customer inquiries from initial contact to successful closing.
- Create offers and calculations, and conduct price negotiations within a defined framework.
- Provide personal customer support, manage existing customer relationships, and identify upselling and cross-selling opportunities.
- Organize and manage order processing from dealer order to successful delivery, coordinating with dealers and logistics partners.
- Ensure a first-class customer experience and resolve complaints solution-oriented to avoid returns.
Requirements
- German C2 (Required)
- English C1 (Required)
Skills
- Active Sales
- Customer Conversion
- Sales & Pricing
- Customer Management
- Order & Delivery Management
- Customer Experience
Location
- Hybrid in Berlin
Work Type
- Hybrid
Benefits
- Homeoffice-Möglichkeit
- Mitarbeiter-Rabatt
About the Company
- MöbelFirst is a leading digital platform for high-quality exhibition and designer furniture in German-speaking countries, connecting over 400 dealers and offering exclusive pieces from premium brands.
- The company aims to bring high-quality furniture to market more sustainably, transparently, and efficiently, focusing on quality, service, and customer satisfaction.
- In August 2026, MöbelFirst acquired COCOLI GmbH, an online marketplace for high-quality secondhand designer furniture and interior pieces that combines sustainable consumption with curated design.
- We are in an exciting development and growth phase, jointly advancing COCOLI and MÖBELFIRST.
- You can expect an entrepreneurial environment with a small, agile team, short decision-making processes, and significant scope for initiative.