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About the Role

Partner with product, design and digital lending leaders to align people strategy with product delivery and team evolution. Own the people agenda for fraud, workplaces, impact, corporate communications, and marketing across multiple markets and operating models. This role requires comfort in switching between diverse teams and building credibility with various leaders.

Responsibilities

Support organizational design and change initiatives, including team transformations, workforce planning, and structural changes.
Develop people management standards for client groups, focusing on performance conversations, hiring, and development.
Implement strategies to attract, develop, and retain talent in a competitive market.
Utilize people analytics to inform actions and collaborate with Centers of Excellence and clients.
Manage employee relations cases across the portfolio, partnering with the ER Center of Excellence for complex issues.
Reinforce company values through performance management, development, feedback loops, and rituals.

Requirements

HR business partnering experience with senior leaders in a scaling technology, fintech, or high-growth business, with portfolio ownership.
Exposure to product, design, marketing, or analytics teams, with an understanding of their building, motivation, and retention.
Breadth and adaptability to work with diverse teams.
Strategic and operational range to shape long-term plans and execute daily tasks.
Experience supporting cross-cultural teams across multiple regions.
Analytical and advisory skills to guide leaders on trade-offs and risks using data, influence, and judgment.
Confidence in handling employee relations matters across multiple jurisdictions.
Europe/UK exposure is a plus.

Skills

Organizational design
Workforce planning
Talent acquisition
Talent development
Talent retention
People analytics
Employee relations
Stakeholder management
Cross-cultural team support
Data analysis
Advisory skills
Influence
Judgment

Location

Remote (UK or Nigeria)

Work Type

Fully Remote

Experience Level

Senior

Benefits

Room to grow scope
Mentorship from a senior partner
Professional development
Coaching partnerships
Family-friendly policies
Flexible working arrangements
Well-being support
Career growth opportunities

About the Company

M-KOPA creates financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model.
Drives inclusion of women, youth, and low-income communities.
Has reached 10 million customers and unlocked over $2 billion in credit across five African markets.
Named by TIME 100 as one of the world's most influential companies.
Recognized by the Financial Times as Africa's fastest-growing company for 5 consecutive years (2022–2026).
Is a carbon-negative company that has displaced over 2 million tonnes of CO₂ emissions.
Empowers employees to own their careers through diverse development programs, coaching partnerships, and on-the-job training.
Supports individual journeys with family-friendly policies, prioritizes well-being, and embraces flexibility.

Equal Opportunity

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff.
Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour.
M-KOPA ensures employees are of legal working age and complies with local laws for youth employment or student work.
M-KOPA does not collect or charge any money as a pre-employment or post-employment requirement.