Service Manager at Sunbelt Rentals, Inc. | CA | Rezi

Service Manager at Sunbelt Rentals, Inc.

Service Manager

Sunbelt Rentals, Inc. · CA

3 weeks ago

Service Manager

Sunbelt Rentals, Inc. · CA

22 days ago
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About the Role

As a Service Manager, you will manage the servicing of company and customer equipment in a timely and effective manner. Sunbelt Rentals is seeking a Service Manager to join their team.

Responsibilities

  • Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down)
  • Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
  • Orders parts in order to maintain adequate supplies.
  • Provides training and assistance to staff mechanics.
  • Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
  • Evaluates all equipment after repairs, maintenance or safety checks.
  • Documents equipment status before and after rental.
  • Handles customer complaints regarding equipment condition or operation.
  • Promote safety awareness
  • Perform quality control checks
  • Update, maintain and keep organized equipment service records
  • Create, update, close and bill work orders
  • File warranty claims in a timely fashion
  • Commission New Equipment
  • Order parts, return parts, and perform parts inventory
  • Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge)
  • Reporting to include: Equipment due for service, Fleet status Reporting, Equipment Service Record Reporting, Open work order report, Warranty claim summary report, Inventory management, Parts & merchandise detail reporting, Financial and historical trending, Service department financial summary, Shop foreman performance tool, Work order chargeback, Halt report, Open PO report, Tech paid hours vs. worked hour report
  • Perform other duties assigned as assigned by the manager.

Requirements

  • Valid driver’s license
  • Extensive experience in the repair and maintenance of self-propelled platforms and lifts
  • Knowledge of work planning and scheduling and other supervisory activities
  • Strong understanding of equipment capabilities and safety requirements.
  • Clear perspective of maintenance and repair issues in the industry
  • Planning and management experience
  • Computer literacy
  • Reporting experience
  • Inventory management experience
  • Bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.

Work Type

  • full-time

Salary/Compensations

  • 87,553.00 - 103,968.95

Benefits

  • Health, Dental, Vision, Life Insurance
  • Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days
  • Leading wages
  • Tuition Reimbursement
  • RRSP Matching
  • Tool and Boot Allowance
  • Career development and advancement
  • Employee Assistance Program

About the Company

  • Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.
  • From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment.
  • We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
  • As a highly successful national company, we are constantly looking for talented individuals to support our growth.
  • Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Service Manager.

Equal Opportunity

  • Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.
  • Sunbelt supports service members. Veterans encouraged to apply.