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About the Role

The Associate Manager – Brand & Trade Marketing will serve as the main day-to-day point of contact for Ulta while supporting select strategic e-tail partners. This role requires a commercially minded, highly organized, and customer-first partner who can translate brand strategy into strong account execution and measurable sales results. The candidate will manage multiple priorities across retailer communication, marketing calendars, product launches, sampling, inventory follow-up, and sales analysis, ensuring accuracy, follow-through, and strong execution at every step. This person should be agile, adaptable, and excited to grow with the business as Erborian continues to establish itself as a credible beauty brand in the US.

Responsibilities

Act as the primary day-to-day contact for Ulta, owning end-to-end coordination of assortment needs, product catalog accuracy, imagery, item setup, launch details, and account files.
Communicate PO changes, ship dates and lead times for novelties and replenishment in line with animation planning.
Assist with the planning process and sku setup through retail pipeline with regard to setup, strategy, sampling, ship and launch dates.
Lead clear, proactive communication with the Ulta Merchant and Planner on all aspects of the business, including ordering, inventory levels, new openings, logistics, deadlines, and issue resolution.
Support strategic e-tail partners as needed, while ensuring Ulta remains the primary account focus and that learnings across partners inform stronger sell-out strategies.
Monitor Ulta sales trends, inventory, sell-in/sell-out performance, and promotional results, providing insights and recommendations that identify opportunities and improve commercial performance.
Forecast Ulta key promotional periods, including 21 Days of Beauty and retailer-specific animations, as well as kits and sampling needs according to product lead times.
Act as key liaison between warehouse, logistics, and customer care teams to ensure smooth processing of outbound orders and returns.
Build strong, trusted relationships with Ulta stakeholders and other external partners by anticipating business needs, managing timelines, and delivering accurate, thoughtful follow-through across all partnership priorities.
Serve as a customer-facing representative for Erborian across Ulta, prospective new retail partners, brand crossover opportunities, third-party collaborations, and other entrepreneurial partnership ideas.
Act as a brand ambassador and key liaison between Erborian, Ulta, and potential partners, ensuring communication is clear, solutions-oriented, and aligned with brand objectives, customer needs, and commercial priorities.
Support third-party partner relationships, such as Focus on Beauty or similar partners, by coordinating communication, campaign updates, deliverables, and performance follow-up.
Track the competitive landscape across Ulta, broader beauty retail, and partnership activations, sharing innovative, growth-oriented ideas with internal and external stakeholders.
Support the development and ongoing success of new partnerships by providing customer insights, sales learnings, recap materials, and recommendations throughout the partnership lifecycle.
Serve as trade marketing support for Erborian US campaign planning across all commercial partners, helping bring campaigns to life through promotional planning, new product launches, sampling, retailer activations, small events, and traffic-driving initiatives.
Own and maintain the full brand marketing calendar across all commercial partners, ensuring it is consistently up to date with key sale periods, promotions, launches, retailer deadlines, content needs, sampling programs, events, decks, recaps, and internal follow-ups.
Support campaign planning for new and existing products by coordinating with internal and central teams and translating commercial partner needs into clear content, PDP, asset, sampling, event, and launch requirements.
Bring forward fresh ideas for content, brand crossover opportunities, small-scale events, sampling programs, and retailer activation concepts that drive traffic, build brand awareness, and strengthen the customer experience.
Partner with production team on local kit development, including holiday through the entire product pipeline (forecasting, packaging, assembly, shipments).
Support new product launches from pitch to execution through the retailer pipeline by complete new product setup (comps, forms, regulatory review, assets, etc.).
Organize sampling, GWP candidation, traffic-driving activations, and forecasting in line with the marketing calendar, retailer priorities, and buyer deadlines.
Provide insights based on past performances to enhance AOV, re-purchase rate, and customer experience.
Prepare and support commercial partner recaps, business reviews, market week materials, and brand presentations using sales data, customer insights, competitive context, and commercial opportunities.
Consistently track competitive landscape for best-in-class customer experience.
Participate in reforecast process throughout the fiscal year as requested by Finance and assist with tracking throughout the year to ensure activities fall within budget.
Support coordination of all sampling operations from pitching, marketing & execution (Allure, Ipsy, Sopost, Wholesale, & Other).
Organize and update the product for free tracker for quarterly re-classes in accordance with marketing budget.
Assist with weekly and monthly sell out reports, reporting key sales and inventory insights.
Weekly PO Analysis of key accounts reviewing total sell in contribution and any major business impacts from key partners.
Support key marketing investments with wholesalers to maximize campaign and product visibility and awareness, ensuring activities align with budget.
Partner with key internal contacts (accounting/supply chain) to review chargebacks and implement changes to reduce cost impact.

Requirements

2-3 years+ of experience working with wholesale, retail, or strategic account partners
Experience with Ulta strongly preferred; Sephora or other prestige beauty retail experience a plus
Experience with consumer products, beauty, skincare, or cosmetics preferred

Skills

Strong sales acumen with the ability to understand account performance, identify opportunities, and translate strategy into commercial results
Customer-first mindset with the ability to build trusted retailer relationships, anticipate account needs, and manage multiple stakeholders with professionalism
Highly organized, detail-oriented, and able to manage multiple priorities, timelines, and deliverables with accuracy and strong follow-through
Strong computer skills and proficient with Microsoft Office (Excel, Word & PowerPoint, Outlook)
Beauty industry know how, passion for cosmetics/beauty products
Agile, adaptable, and proactive; able to shift priorities quickly, problem solve, and maintain momentum in a fast-paced, collaborative environment
Ability to work effectively with and present to individuals at all levels.
Hungry for growth, excited about the business, and motivated to contribute ideas that strengthen Ulta performance, brand visibility, and overall market expansion
Flexibility to wear many hats and own the entire e-commerce experience from ideating and design to execution and analysis.
Must be an ambassador of the Erborian Brand

Location

Remote flexibility with 2 days on average in office per week

Work Type

Full-time

Experience Level

Associate

Education Level

Bachelor's degree

Benefits

Competitive compensation package
Comprehensive benefit

About the Company

At Erborian, we leverage the power of Korean Skincare to boost both your skin & self-esteem.
We combine centuries of Korean beauty rituals with cutting-edge science to deliver visible, immediate and effortless results — empowering you to own your skin and your confidence.
With a strong double-digit growth, Erborian is currently expanding in the US market.

Equal Opportunity

L’OCCITANE is an equal opportunity employer.
This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles.
One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture.
As part of this, we are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued.
We recruit positive-minded people who share our core values: entrepreneurship, team spirit, leading by example and authenticity – and our commitment to sustainability.
Employment may be subject to verification of references and background check.