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About the Role
As a Product Manager at Zencity, you will lead product work and execution, owning the entire product lifecycle from concept to production. You will establish a shared product vision, collaborate with cross-functional teams, and gather input from customers and various departments to drive product development from concept to launch. You will own the roadmap-building process and lead product initiatives that significantly impact the company's future direction.
Responsibilities
- Fully own the product management lifecycle for our survey product in line with the company’s strategic vision, including roadmap, KPIs, research, user experience, and collaboration with R&D on execution and adoption monitoring.
- Perform research and discovery to understand and prioritize customer pain points, analyzing user feedback, product analytics, and market research to translate user needs into detailed product requirements and user workflows.
- Build the business case for new product development, involving stakeholders for buy-in and communicating the vision to wider teams.
- Translate the new product strategy into detailed requirements and prototypes.
- Launch new features and products in collaboration with sales and marketing teams, assisting in the development of go-to-market plans.
- Work with a variety of stakeholders across engineering, customer success, sales, professional services, marketing, and operations.
Requirements
- 3-4 years of experience, including proven experience in building successful SaaS products.
- Data-driven with experience managing complex processes with multiple stakeholders.
- Strong understanding of all elements of the entire product management process and product lifecycle.
- Skilled in product discovery and defining user workflows and sketching wireframes.
- A good balance of technical savviness and business acumen with an ability to dive into details and broad strategic thinking.
- Proven experience with data-rich applications and AI-driven features.
- Experience working with US-based customers and teams.
- Excellent communication skills in English.
- Experience working with local governments is an advantage.
- Passionate about impacting the day-to-day lives of millions of city dwellers worldwide.
Skills
- Product Management
- SaaS Product Development
- Data Analysis
- User Experience (UX)
- Roadmap Development
- Market Research
- Product Requirements Definition
- Prototyping
- Go-to-Market Strategy
- Stakeholder Management
- Technical Savviness
- Business Acumen
- Strategic Thinking
- AI-driven Features
- Communication
Location
- Brooklyn, NY
Work Type
- Hybrid
Experience Level
- 3-4 years
Salary/Compensations
- $150k-$180k
About the Company
- Zencity is reinventing how governments hear from, understand, and engage with their residents.
- Our community input & insights platform and community survey solution use advanced NLP and ML algorithms to help government organizations make data-driven decisions.
- We partner with over 300 cities worldwide, from Los Angeles to New York to Tel Aviv, helping them create more responsive and informed policies.
- We are a global team of urban enthusiasts and data experts.