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About the Role

The Ritz-Carlton is seeking professionals to ensure the "Gold Standards" of luxury service are delivered graciously and thoughtfully every day. This role is crucial in upholding the brand's reputation as a global leader in luxury hospitality by exemplifying the Gold Standards, including the Employee Promise, Credo, and Service Values.

Responsibilities

Calculate figures for food inventories, orders, and costs.
Maintain clear and organized records for reports and invoices.
Post invoices using computer programs.
Conduct inventory audits to determine levels and needs.
Complete requisition forms for inventory and supplies.
Notify manager of low stock levels.
Verify and track received inventory and complete reports and logs.
Reconcile shipping invoices and receiving reports for count accuracy.
Receive, unload, and process deliveries.
Refuse acceptance of damaged, unacceptable, or incorrect items.
Troubleshoot vendor delivery issues and oversee return process.
Adhere to food safety and handling policies and procedures.
Monitor PAR levels for all food items.
Report accidents, injuries, and unsafe work conditions.
Complete safety training and certifications.
Follow all company policies and procedures.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards.
Read and visually verify information in various formats.
Visually inspect tools, equipment, or machines.
Enter and locate work-related information using computers and/or point of sale systems.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Move through narrow, confined, or elevated spaces.
Move over sloping, uneven, or slippery surfaces.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested by Supervisors.

Requirements

High school diploma or G.E.D. equivalent.
At least 1 year of related work experience.
No supervisory experience.
No certifications required.

Skills

Inventory management
Record keeping
Invoice processing
Inventory auditing
Requisition completion
Stock level monitoring
Delivery verification
Shipping reconciliation
Receiving and unloading
Damage inspection
Vendor issue troubleshooting
Return process management
Food safety and handling
Computer proficiency
Point of sale systems
Communication skills
Teamwork
Problem-solving

Location

Toronto, Ontario, Canada

Work Type

Full-time

Experience Level

1+ year of experience

Education Level

High school diploma or G.E.D. equivalent

About the Company

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

Marriott International is an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Ritz-Carlton Toronto takes seriously its obligations under provincial human rights and accessibility legislation.
We are happy to provide accommodations to job applicants needing assistance.
If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request.
Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.