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About the Role
As an Application Manager SAP IS-U/CRM, you will ensure the smooth operation and availability of our German SAP IS-U/CRM systems, working closely with SAP Basis. You will also support the coordinated deployment of enhancements into production systems.
Responsibilities
- Ensure the availability and stability of complex SAP IS-U/CRM system landscapes.
- Collaborate with business stakeholders to understand current issues and future requirements.
- Derive impacts on operations and Service Level Agreements, involving IT and external providers.
- Engage Solution Architects and infrastructure teams for technical development and security risk protection.
- Coordinate the resolution of system operational errors and communicate transparently with business departments.
- Manage the functionality of SAP system transport management within a multi-level system landscape.
- Oversee the deployment and functionality of the Active Control transport tool, including upgrades and adjustments.
- Support the detailed planning and execution of system and client copies within the SAP system landscape.
- Assist with the lifecycle management of the systems.
Requirements
- Completed Bachelor's, Master's, or Diploma degree (IT, Business Informatics, or comparable) or completed vocational training with corresponding long-term professional experience.
- Good understanding of the opportunities and challenges in the increasing digitalization needs of energy supply companies.
- Good understanding of the operational control model of a central IT.
- Knowledge of ITIL processes (CHM, RDM, PRB).
- Comprehensive knowledge of the technical functionality of SAP systems, especially transport management.
- Good knowledge of SAP Basis and technical parameters for performance analysis and troubleshooting.
- Interest in understanding the interplay and interactions between SAP systems and the surrounding IT landscape for holistic improvements.
- Willingness for occasional work outside normal working hours.
Skills
- High communication skills in German (C1) and English (B1).
- Strong ability for self-structuring and independent work.
- Curiosity and openness to change.
- SAP IS-U/CRM system management.
- SAP Basis knowledge.
- Transport management.
- ITIL processes.
- Performance analysis.
- Troubleshooting.
Location
- Berlin
- Hamburg
Work Type
- Hybrid
- Full-time
Education Level
- Bachelor's degree
- Master's degree
- Diploma degree
- Vocational training with long-term professional experience
Benefits
- Competitive compensation.
- Opportunities for training and personal development.
- Flexible options, including the possibility of working from home.
About the Company
- We are Vattenfall, working towards fossil freedom and engaging people who are fully committed to our customers and a sustainable society.
- We are a leading energy company in Europe with approximately 21,000 employees.
- For over 100 years, we have been electrifying industries, supplying energy to people, and modernizing our lifestyle through innovation and collaboration.
Equal Opportunity
- We are convinced that diversity contributes to making our company more efficient and attractive. Applications from people of all ages, gender identities, sexual orientations, and ethnic-cultural backgrounds are welcome.
- Severely disabled individuals will be given special consideration with equal professional suitability.
- A pre-employment screening is part of the recruitment process.