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About the Role
Join a team of engineers and cryptographers building the infrastructure behind the next generation of financial systems. We're hiring a Head of Delivery to build the function that takes financial institutions from signature to production on DFNS, the core banking platform for digital assets. More than 500 institutions run on DFNS today, across SaaS, hybrid and on-premise deployments, securing over $200B in assets. Delivery is currently carried out case by case by our solutions and product teams. Your mandate is to turn delivery into a discipline. Phase one, lay the foundations yourself and stay hands-on with flagship deployments. Phase two, recruit and lead the delivery team. DFNS is a product company. Delivery exists to put institutions in production fast and to turn everything specific into standard. Each deployment must shorten the next. Success is measured in median time-to-production, share of deployments shipped without custom development, and client satisfaction.
Responsibilities
- Design the delivery foundations: onboarding playbook, reference architectures for SaaS, hybrid and on-premise, production runbooks, tooling and standards.
- Own flagship deployments hands-on: specification, configuration, integration, testing in production, go-live and hypercare.
- Orchestrate execution across product, engineering, security and sales.
- Provide hands-on support alongside client teams: troubleshoot, fix, unblock.
- Hire and lead the delivery team: forward deployed engineers, solutions engineers and solutions architects.
- Build a catalogue of packaged, fixed-price delivery offers: implementation, migration, partner certification.
- Collaborate with sales on implementation plans, statements of work and RFP responses.
- Feed everything specific back to product so it becomes standard.
- Improve documentation and developer guides.
Requirements
- 10+ years across delivery, solutions engineering, forward-deployed engineering or enterprise integration, including team leadership.
- Track record of putting mission-critical systems into production at banks, financial institutions or large enterprises.
- Experience building or scaling a delivery or professional services function: methodology, playbooks, hiring.
- Strong program management: multi-team orchestration, schedule ownership, executive reporting.
- Comfortable being accountable for dates.
- Still technical.
- Strong in TypeScript or similar languages with proven API experience (REST).
- Deep knowledge of cloud (AWS, GCP, Azure, IBM, Thales a plus), Kubernetes, ECS, microservices, and serverless.
- Solid understanding of enterprise security frameworks (ISO 27001, SOC 2, NIST).
- Excellent communicator, from engineering pairing sessions to bank steering committees.
- Knowledge of blockchain and financial workflows strongly preferred.
- Willing to travel to client sites worldwide.
Skills
- TypeScript
- REST API
- AWS
- GCP
- Azure
- IBM
- Thales
- Kubernetes
- ECS
- Serverless
- ISO 27001
- SOC 2
- NIST
- Blockchain
- Financial workflows
Location
- US
- EU
Work Type
- Remote-first
- Office optional
Experience Level
- 10+ years
Salary/Compensations
- $160,000-260,000
Benefits
- Healthcare
- Pension
- Travel expenses
- MacBook Pro + essentials
About the Company
- More than 500 institutions run on DFNS today, across SaaS, hybrid and on-premise deployments, securing over $200B in assets.