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About the Role
We are seeking a Principal Product Designer to own the design strategy for our WSJ enterprise products. In this senior individual-contributor role, you will set the direction for one of our growth areas and become a go-to design expert on how Dow Jones serves enterprise and professional customers. You'll shape strategy with senior design, product, and business leadership, resolve the tension between enterprise requirements and consumer-grade craft, contribute to the enterprise patterns that live in our Index Design System, and mentor senior designers across both our professional and consumer brands. You'll be the design authority for your domain, navigating ambiguity and setting the standard others build upon. You will report to the SVP of Product Design within the Design & Research organization.
Responsibilities
- Own the design strategy for our enterprise experiences, setting a coherent, multi-year direction for how professional customers discover, read, and act on our journalism, tied to measurable outcomes.
- Own the admin experience that powers the reader experience, designing how organizations manage seats, assign content, and understand engagement across their teams.
- Hold enterprise work to the Journal's standard of craft, bringing typography, information design, and attention to detail from consumer products into a business environment.
- Shape strategy with senior leadership by presenting your direction to design, product, and business leaders, building partnerships to advance design.
- Establish further patterns in our Index Design System, considering when conformity with consumer brands serves the user and when a professional audience warrants a different approach.
- Solve ambiguous problems in your domain, such as professional workflows, AI-assisted features, and personalization, creating clarity and developing adopted approaches.
- Connect design to outcomes by partnering with Research and analytics to tie decisions to engagement, retention, and revenue.
- Mentor and grow senior designers across professional and consumer brands, shape a strong design culture, and strengthen the talent pipeline.
Requirements
- 10+ years of product design experience, including significant time owning complex, systems-level or platform work, with a track record of setting design direction that spans multiple products or audiences.
- Depth in both enterprise and consumer design, with experience building products for professional users with real workflows and constraints, held to the standard of the best consumer experiences.
- Experience designing professional platforms such as workspaces, dashboards, personalized feeds, and admin and permissions tooling.
- A portfolio demonstrating strategic impact across multiple products or audiences, including platform or design-system contributions, cross-team pattern-setting, and strong end-to-end craft on sophisticated products.
- Proven ability to influence senior stakeholders, translating design strategy into business terms and building alignment across teams.
- Strong systems thinking and deep experience with design systems, including establishing patterns for other teams to adopt and evolve.
- Judgment about personalization and AI-assisted experiences, understanding when they help a professional user, when they diminish trust, and how to design for these scenarios.
- Excellence in Figma, with the ability to set standards for design communication, specifications, and documentation across teams.
- Deep command of design fundamentals and accessibility compliance standards (WCAG), with fluency in dense, information-rich interfaces.
- A track record of mentoring designers and helping raise the craft and quality of teams.
- Comfort operating amid ambiguity, setting direction in your domain during shifting priorities and emerging technology, and acting as a go-to expert.
- Bachelor's degree or equivalent work experience in Design, HCI, or a comparable field.
Skills
- Figma
- Design systems
- Accessibility compliance (WCAG)
- Information design
- Typography
- Personalization
- AI-assisted experiences
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- Principal
- Senior
Education Level
- Bachelor's degree or equivalent work experience in Design, HCI, or a comparable field
Salary/Compensations
- $150,000 - $200,000
Benefits
- Comprehensive Healthcare Plans
- Paid Time Off
- Retirement Plans
- Comprehensive Insurance Plans
- Lifestyle Programs & Wellness Resources
- Education Benefits
- Family Care Benefits & Caregiving Support
- Commuter Transit Program
- Subscription Discounts
- Employee Referral Program
- Financial Health Programs
- Cybersecurity Protection
About the Company
- Our Technology team drives the evolution of our Technology, Engineering, Data, Product and User Experience functions, delivering cutting-edge solutions and shaping the digital landscape.
- Our Design & Research org brings together world-class designers and researchers to connect people to the news and information that matters most, transforming user understanding into exceptional product experiences across our entire portfolio.
- We are a globally distributed team spearheading a digital transformation at Dow Jones, newly staffed by industry leaders from Google, LinkedIn, The New York Times, and more.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets
- We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process.