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About the Role
The Clinical Education Manager (CEM) establishes and delivers high-impact clinical training programs supporting customer needs, procedural adoption, and strategic business initiatives. This role focuses on developing and executing educational opportunities for external clinicians, emphasizing advanced medical devices and building strong relationships with key stakeholders across the healthcare ecosystem. The CEM collaborates with local field teams and leadership to design and implement innovative, hands-on training programs driving clinical excellence and long-term customer engagement across the ANZ region.
Responsibilities
- Design and deliver engaging clinical education programs that support customer needs and drive procedural adoption
- Plan and coordinate hands-on training workshops, including faculty, venues, agendas and materials
- Build strong relationships with surgeons, Key Opinion Leaders (KOLs) and professional societies
- Partner closely with sales, clinical development, leadership and field implementation teams to align training with business priorities
- Identify training opportunities through customer insights and feedback
- Manage end-to-end project delivery, ensuring programs are executed on time and within budget
- Monitor program effectiveness and support post-training adoption in the field
- Develop and maintain strong product and procedural knowledge across key surgical specialties
- Contribute to budget planning and manage expenses for education initiatives
- Support the development and growth of faculty and training networks
- Communicate effectively with internal and external stakeholders to ensure alignment and impact
- Travel across the ANZ region to support training programs and customer engagement
- Develop and promote the Applied Medical brand and culture
Requirements
- Bachelor’s degree or higher in Life Sciences, Healthcare Management, or a relevant discipline
- Minimum 5 years’ experience in a clinical education or medical training role
- Knowledge of Australian and New Zealand healthcare systems and dynamics (preferred)
- Strong experience working with Key Opinion Leaders (KOLs)
- Demonstrated ability to build relationships with diverse stakeholders
- Knowledge of surgical specialties and products including gynaecologic, colorectal, general, bariatric and/or urology
- Excellent written and verbal communication skills (English)
- Strong organisational, project management and problem-solving skills
- Willingness and ability to travel frequently across the ANZ region
- Ability to collaborate in a team environment
- Proficiency in using Microsoft Office programs, including Word, Excel, PowerPoint, Outlook, Planner, Teams and other relevant mediums
- Flexibility to work occasional nights and weekends
- Ability to travel and work in the field throughout Australia and New Zealand regularly as required
- Current Australian Driver’s Licence and eligible to travel to the USA
Skills
- Stakeholder engagement
- Healthcare landscape understanding
- Program execution
- Clinical education
- Medical training
- Key Opinion Leader (KOL) engagement
- Relationship building
- Project management
- Problem-solving
- Microsoft Office proficiency
- Communication
Location
- Brisbane
- Sydney
- Melbourne
Work Type
- Full-time
Experience Level
- Minimum 5 years’ experience
Education Level
- Bachelor’s degree or higher
Benefits
- Employee Assistance Program
- Fitness & Wellbeing Benefits platform (WHEREFIT)
About the Company
- Applied Medical is a new generation medical device company with a proven business model and commitment to innovation that has fueled its rapid growth and expansion worldwide.
- The company's mission is to improve the affordability and accessibility of high-quality healthcare by delivering innovative technologies that enhance clinical care.
- Be part of the growing Australian & New Zealand arm of a global organisation that makes decisions locally for what is right for patients, customers, our community and the environment.