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About the Role
Change Grow Live is a charity seeking a passionate and dedicated Counselling Coordinator to develop and deliver counselling interventions. This role involves recruiting and supporting volunteer and student counsellors within a community substance misuse provision, ensuring psychological perspectives are central to service delivery. You will empower teams and individuals by increasing knowledge, skills, and professional confidence, and contribute to an innovative, trauma-informed service through consultancy, reflective practice, training, and clinical case management.
Responsibilities
- Oversee the delivery of high-quality counselling services.
- Recruit, train, and manage a team of counsellors, ensuring they are supported and their work is monitored.
- Review all referrals, conduct assessments to determine suitability for counselling, and manage client allocations.
- Provide direct counselling services.
- Engage in clinical supervision according to the BACP/UKCP ethical framework.
- Take responsibility for personal development, identifying training needs, and participating in regular supervision and appraisal.
- Collaborate with the wider leadership team to identify areas for improvement and champion a trauma-informed approach to care.
- Lead on a rolling cycle of recruitment and training of volunteer counsellors and counselling students, ensuring they meet agreed minimum criteria and work to ethical and professional standards.
- Ensure all counselling students and volunteer counsellors receive high-quality induction, training, clinical supervision, ongoing support, and appraisal.
- Complete course-related paperwork and reports.
- Work with line managers to support and develop the Counselling Service.
- Promote the value and efficacy of counselling volunteering across the partnership and externally.
- Identify new opportunities for counselling volunteering roles within the service and the organisation.
- Ensure that counselling students and volunteers adhere to CGL policies and procedures, with a particular focus on safeguarding, case management, and information security.
Requirements
- Professional Level 4 (minimum) Counselling Qualification and working towards BACP accreditation.
- Qualified at Level 4 diploma (or above) with four years of post-qualified experience.
- Working towards a diploma in Therapeutic Counselling Supervision or equivalent that adheres to BACP ethical principles.
- An excellent knowledge of a wide range of therapeutic approaches including CBT, TA, and Person-Centred approaches.
- Proven leadership skills.
- Ability to train counselling students and volunteers to support service users utilising a variety of interventions.
- Applicants must already have the right to work in the UK at the time of application.
- This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Skills
- Counselling
- Therapeutic approaches (CBT, TA, Person-Centred)
- Leadership
- Training
- Clinical supervision
- Case management
- Safeguarding
- Information security
Location
- Dagenham
Work Type
- Part Time
- Permanent
Experience Level
- Four years of post-qualified experience
Education Level
- Level 4 diploma in Counselling (minimum)
Salary/Compensations
- £36,101.10 - £38,114.53 (pro rata)
- Outer London Weighting £2,250.61 (pro rata)
Benefits
- Dedicated weekly Wellness Hour
- Access to Wellness Hub
- Comprehensive Employee Assistance Programme
- Extensive training
- Funded learning
- Pathways into senior or specialist roles
- Contributory pension scheme
- Wellbeing resources
- 25 days of annual leave plus bank holidays (pro rata), increasing to 30 days over five years of service
- Discounts on shopping, cinema trips, holidays
- Refer a Friend scheme
About the Company
- Change Grow Live is a charity dedicated to making a difference in the lives of Service Users by offering support and respect in a safe environment.
- Core values are ‘Be open, be compassionate and be bold’.
- The mission is helping people change the direction of their lives, grow as individuals, and live life to its full potential.
Equal Opportunity
- Direct applications only we will not be engaging agencies for this vacancy.
- This role is not eligible for visa sponsorship.