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About the Role

This role focuses on managing and developing a dedicated client base within federal and state authorities, involving both farming and hunting sales strategies to build long-term customer relationships. You will be responsible for business development, leading sales projects, and aligning customer needs with technical solutions.

Responsibilities

Manage and develop a fixed customer base of federal and state authorities.
Engage in farming (70%) and hunting (30%) sales activities.
Build long-term, resilient customer relationships.
Strategically develop customer relationships and explore new business areas.
Collaborate closely with internal teams, lead sales projects, and align customer requirements with technical solutions.
Oversee business development for assigned existing customers in the public sector.
Manage the entire sales lifecycle from acquisition and offer/contract design to closing.
Process customer inquiries throughout the sales lifecycle, including bid/no-bid assessments.
Ensure and expand existing business through close collaboration with Delivery and Community Managers.
Identify new business opportunities within existing customer accounts.
Act as the sales contact person for experts.
Manage escalations.
Ensure customer expansion through sales performance and stakeholder management.
Identify, develop, and implement account strategies for cross-selling within the DIGIT4U Group portfolio.
Develop new business to broaden the brand's reach within accounts.
Build and maintain customer relationships through continuous communication, especially with decision-makers at various hierarchical levels.
Oversee the onboarding of productive employees, including preliminary coordination with HR.
Create customer development plans.

Requirements

Successfully completed vocational training in Sales or a related field, or a degree in Business Administration, Economics, Sales Management, Business Psychology, or similar.
Minimum of 5 years of sales experience with a focus on IT solutions in the public sector.
Demonstrable success in existing customer development (farming) and new customer acquisition (hunting).
Strong farmer mentality with strategic foresight and results orientation.
Deep understanding of public administration and a robust network of decision-makers.
Experience with tender and awarding processes, and knowledge of common contract types in the public sector, particularly in the people business.
Good technical understanding and knowledge of project methodologies (e.g., V-Modell, Scrum).
Strong communication, sales, and organizational skills.
Sound knowledge of public procurement procedures and IT trends such as register modernization and the Online Access Act.
Independent and detail-oriented work style with a reliable focus on the essentials.
Strong analytical and conceptual skills.
Quick comprehension.
Structured and independent work style with a hands-on mentality.
Excellent German language skills, both written and spoken.

Skills

Sales
IT Solutions
Public Sector Sales
Customer Relationship Management
Business Development
Project Management
Stakeholder Management
Cross-selling
Negotiation
Communication
Technical Understanding
Project Methodologies
Procurement Procedures
IT Trends
Analytical Skills
Conceptual Skills

Location

Berlin

Work Type

Full-time
2 days Homeoffice possible

Experience Level

Minimum 5 years of sales experience

Education Level

Completed vocational training in Sales or related field, or degree in Business Administration, Economics, Sales Management, Business Psychology, or similar.

Benefits

50 € Internet allowance
40 € Spendit Card
75 € company pension plan
Childcare support up to 150 €
30 days of vacation
December 24th and 31st off
1 Mental Health Day per year
Intensive onboarding
Support for professional development

About the Company

DIGIT4U - Business Solutions GmbH specializes in the requirements of public sector clients at federal, state, and municipal levels, as well as clients from the industrial enterprise sector.
Services include IT services and consulting, advice on transformation and digitalization projects, and program and project management.
We support our clients in transforming technological, organizational, and business management challenges into concrete technical solutions.