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About the Role
As an Account Manager, you will maximize the value of our existing customer portfolio by securing contract renewals, driving growth through upselling and cross-selling, and building long-term, trusting relationships with companies seeking talent in the DACH region. You will work data-driven and proactively, monitoring results, identifying opportunities, and translating customer needs into solutions.
Responsibilities
- Conduct regular QBRs and structured results meetings with key partners, utilizing data-driven analysis with clear goals, insights, and action plans.
- Gain a deep understanding of clients' recruiting strategies, success metrics, and challenges to effectively position solutions.
- Continuously monitor KPIs such as clicks, applications, cost-per-apply, and fill rates.
- Proactively identify root causes for underperformance and propose concrete actions, including budget reallocation, job ad improvements, and product mix adjustments.
- Track the implementation of agreed-upon actions, measure their impact, and share results with clients.
- Build effective, long-term relationships with HR, TA, and leadership stakeholders, sharing best practices and market trends, and collaborating with internal partners to resolve issues.
- Ensure accurate and up-to-date CRM data, systematically manage renewals (90-120 days before contract end), and utilize standardized templates and processes for consistency.
Requirements
- Minimum of 4 years of relevant professional experience or a completed Bachelor's degree.
- Willingness for cold outreach and customer consultation, with confidence in building new business relationships.
- Excellent written and verbal communication skills, professional phone etiquette, and confident presentation skills.
- Data-oriented and self-motivated work approach.
- Ability to acquire and apply new knowledge.
Location
- DACH region
Work Type
- Full-time
Experience Level
- 4+ years
Education Level
- Bachelor's degree
Salary/Compensations
- Tier 2 - Ireland 34,000 - 51,000 EUR per year
- OTE: 73,000 - 89,000 EUR
- Senior Account Executive: 40,000 - 60,000 EUR
Benefits
- Quarterly bonus payments
- Restricted Stock Units (RSUs)
- Paid time off policy
- Many location-specific benefits
About the Company
- As the world's leading job site, our mission is to help people get jobs.
- Indeed is committed to creating an inclusive and accessible work environment where everyone feels comfortable and can be their authentic selves.
- We aim to strengthen our teams with dedicated talents who share our passion for innovation and support Indeed in optimizing the application process for job seekers.
Equal Opportunity
- Indeed is committed to creating a workplace and global community where inclusion is not only valued but prioritized.
- We are proud to be an equal opportunity employer and provide a diverse environment where everyone feels welcome.
- All qualified applicants will be considered for employment without regard to ethnicity, color, religion, sex, gender identity or expression, marital status, civil status, sexual orientation, national origin, genetic information, neurodiversity, disability, age, or veteran status, or other non-performance-related or legally protected grounds.
- Indeed provides reasonable accommodation during the application process to qualified applicants with disabilities.
- Inclusion and belonging are essential components of our recruiting processes, company culture, and our vision for a better world of work.
- We are committed to the well-being of our employees and dedicated to making our company the best place to work where our employees can thrive.
- We believe that a diverse and inclusive environment where every employee feels respected and accepted benefits everyone and fosters innovation and creativity.
- We value diverse experiences and do not exclude individuals with criminal records.
- We are committed to providing fair opportunities for employment to individuals with a criminal record, even if they have served a prison sentence.
- Applications from individuals with military service experience are explicitly welcomed.
- Equivalent qualifications demonstrated through a combination of work experience, education, military service, or a relevant college degree are advantageous.