Marketing Business Operations Manager at UpGuard Inc. | AU | Rezi

Marketing Business Operations Manager at UpGuard Inc.

Marketing Business Operations Manager

UpGuard Inc. · AU

3 weeks ago

Marketing Business Operations Manager

UpGuard Inc. · AU

22 days ago
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About the Role

We are seeking a Marketing Business Operations Manager to own the marketing budget process end-to-end and act as the operational backbone of the marketing team. This role goes beyond coordination and support, you'll independently design and drive process and systems improvements, own the team's work management platform, and lead change management for new ways of working across marketing. It's best suited to someone who already operates with real ownership and is ready to bring that judgment to a fast-moving marketing organisation.

Responsibilities

  • Own identification of friction points in how work moves between Marketing teams and lead the design and rollout of improvements
  • Own admin-level configuration and governance of the team's work management platform, including templates, custom fields, rules, and work structure standards
  • Lead evaluation and implementation of automation and no-code tooling, including AI tools, to scale the team's capacity
  • Lead change management for new processes and tools across the marketing team, including initiatives driven by leadership, and support the team through transitions
  • Administration of marketing budget operations
  • Lead the monthly forecasting cycle, reconcile actuals against budget, and proactively surface risks and opportunities to leadership
  • Build and maintain budget models and dashboards that give leadership real-time visibility into spend
  • Partner with Finance on budget governance, ensuring documentation and reporting standards are met
  • Oversee vendor invoicing and purchase order processes, resolving escalations as needed
  • Oversee the planning and execution of internal marketing events, including venue and vendor strategy
  • Oversee travel arrangements and event logistics for the marketing team, resolving complex or escalated issues
  • Own meeting scheduling and calendar strategy for marketing leadership, including recurring cadences
  • Facilitate executive meetings, ensuring effective structure, accurate minutes, and follow-through on action items
  • Own the strategy and vendor relationships for the company's online swag store, including budget and forecasting
  • Own the internal swag request process end-to-end, identifying opportunities for continuous improvement
  • Own and continuously evolve the marketing team's Notion workspace and team handbooks
  • Own the marketing team's Asana project, setting best practices for tasks, timelines, and status reporting
  • Own marketing goal tracking within Asana, partnering with leadership to ensure strategic alignment
  • Develop and refine presentation materials for quarterly global marketing meetings, incorporating strategic narrative
  • Own agenda-setting and preparation for key marketing meetings, partnering directly with leadership

Requirements

  • 3+ years of experience designing and improving workflows and processes across teams, ideally within a shared-services or squad-based structure
  • Demonstrated, admin-level experience managing a work management platform (Asana, Monday, or similar)
  • Strong systems thinking, able to see an operating model holistically, not just optimize individual tools
  • Proven experience with automation or no-code tooling, including AI tools
  • Demonstrated change management or facilitation experience, with a track record of driving adoption of new ways of working
  • Demonstrated experience owning a budget process end-to-end, not just tracking spend
  • Excellent organizational skills with the ability to manage multiple work streams simultaneously
  • Strong written and verbal communication skills, with the ability to work confidently with senior stakeholders
  • Experience specifically within a marketing function, versus a generalist ops/PM background
  • Data and reporting skills, e.g. building capacity models to identify trends and scaling opportunities
  • Experience partnering with or managing external vendors and contractors
  • Experience mentoring or guiding junior team members
  • Undertake a national police history check and reference checks
  • Cannot support candidates requiring visa sponsorship or relocation

Skills

  • AI-driven precision
  • Cyber Risk Posture Management (CRPM)
  • Security ratings
  • Threat intel
  • Agentic AI
  • Work management platform administration (Asana, Monday, or similar)
  • Automation tooling
  • No-code tooling
  • AI tools
  • Change management
  • Budget ownership
  • Financial planning
  • Forecasting
  • Budget modeling
  • Dashboard creation
  • Vendor management
  • Purchase order processes
  • Event planning
  • Logistics management
  • Meeting scheduling
  • Calendar strategy
  • Executive meeting facilitation
  • Minutes taking
  • Action item tracking
  • Swag store management
  • Process improvement
  • Systems thinking
  • Organizational skills
  • Written communication
  • Verbal communication
  • Stakeholder management
  • Data analysis
  • Reporting
  • Capacity modeling
  • Mentoring

Location

  • Fully remote working environment

Work Type

  • Fully remote

Experience Level

  • 3+ years of experience

Benefits

  • Monthly Lifestyle subsidy
  • WFH set-up allowance
  • $1500 USD annual Learning & Development allowance
  • Annual leave (PTO plus two additional UpGuardian leave days)
  • 18 weeks paid Parental Leave
  • Personal Leave Allowance (sick & carer’s leave)
  • Top-spec hardware
  • Generative AI subsidy

About the Company

  • At UpGuard, we are replacing manual security bottlenecks with AI-driven precision.
  • Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily.
  • This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.
  • We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love.
  • By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.
  • We aren’t just building another tool; we’re defining a category.
  • We provide the autonomy to ship world-class technology and the resources to do it at a global scale.
  • UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer.
  • 99% of team members agree that UpGuard is a great place to work!

Equal Opportunity

  • As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
  • For applications to positions in the United States, please note, at this time, we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC.