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About the Role
This role involves managing a portfolio of accounts within the financial industries, acting as the primary influencer in purchasing decisions. You will build and maintain strong customer relationships, understand their business goals, identify upsell/cross-sell opportunities, and align Cisco's solutions with customer needs to drive growth. The role requires a deep understanding of Cisco's product portfolio, particularly core secure networking technologies like switching, wireless, routing, and firewall. You will also be responsible for building the sales funnel, driving opportunities to completion, and achieving revenue goals through accurate forecasting and analysis.
Responsibilities
- Manages end-to-end deal cycles of moderate to high complexity independently.
- Prospects new deals and develops accounts within a large regional or small national area.
- Engages with senior level management to C-suite leaders.
- Provides insight/feedback into dynamic data sources for high-value prospecting, strategic outreach, and a strong forecast and pipeline.
- Develops an in-depth understanding of customer(s) product(s), organization, industry, and challenges to align Cisco’s solutions.
- Researches other relevant solutions as required.
- Leverages market insights, emerging technologies, and competitive analysis in customer-facing materials.
- Uses broad and targeted discovery to uncover nuanced customer needs and coordinate tailored solutions.
- Builds trust with customers by actively listening, providing relevant insights, and strengthening relationships with key organizational influencers.
- Independently negotiates standard deals by articulating compelling value propositions and addressing customer priorities.
- Ensures follow-through on commitments that balance customer needs with Cisco's profitability.
- Manages the account planning process with own team.
- Works with SE and others to develop prospect proposal or customer/account plans.
- Uses standard and occasional non-standard methods to describe Cisco solution value and address customer challenges in discovery conversations.
- Identifies and documents inefficiencies in internal sales processes and implements improvements to internal approval workflows and operational tools.
- Engages with sales operations and finance teams to resolve deal-processing roadblocks.
- Actively collaborates with colleagues to solve customer challenges.
Requirements
- Bachelors + 5 years of related experience, or Masters + 3 years of related experience, or PhD + 0 years of related experience.
- Knowledge of the full product portfolio.
- Expertise in the core secure networking portfolio including switching, wireless, routing and firewall.
- Experience managing end-to-end deal cycles of moderate to high complexity independently.
- Experience prospecting new deals and developing accounts.
- Experience engaging with senior level management to C-suite leaders.
- Experience providing insight/feedback into dynamic data sources.
- Experience developing in-depth understanding of customer(s) product(s), organization, industry, and challenges.
- Experience leveraging market insights, emerging technologies, and competitive analysis.
- Experience using broad and targeted discovery to uncover nuanced customer needs.
- Experience building trust with customers.
- Experience negotiating standard deals.
- Experience managing the account planning process.
- Experience identifying and documenting inefficiencies in internal sales processes.
- Experience implementing improvements to internal approval workflows and operational tools.
- Experience engaging with sales operations and finance teams.
- Experience collaborating with colleagues to solve customer challenges.
Skills
- Account Management
- Sales
- Relationship Building
- Customer Engagement
- Upselling
- Cross-selling
- Solution Alignment
- Demand Generation
- Product Portfolio Knowledge
- Secure Networking
- Switching
- Wireless
- Routing
- Firewall
- Sales Funnel Management
- Opportunity Prospecting
- Forecasting
- Data Analysis
- Industry Trend Analysis
- Market Dynamics Analysis
- Competitive Landscape Analysis
- Deal Negotiation
- Value Proposition Articulation
- Customer Needs Assessment
- Internal Process Improvement
- Collaboration
Location
- Large regional or small national area
Work Type
- Full-time
Experience Level
- 5+ years of related experience (with Bachelors)
- 3+ years of related experience (with Masters)
- 0+ years of related experience (with PhD)
Education Level
- Bachelors Degree
- Masters Degree
- PhD
About the Company
- At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
- We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
- These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
- Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
- Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
- We work as a team, collaborating with empathy to make really big things happen on a global scale.
- Because our solutions are everywhere, our impact is everywhere.
- We are Cisco, and our power starts with you.
Equal Opportunity
- THIS JOB DESCRIPTION DOES NOT APPLY FOR EMPLOYEES IN AUSTRIA, BELGIUM, FRANCE, GERMANY & NETHERLANDS