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About the Role
This role is unique in that you will build the factory that builds the product, not the product itself. You will solve real business problems end-to-end, from prototyping to operationalization, working full-stack and owning your contributions. This position offers significant leverage and is central to how the company runs reliability.
Responsibilities
- Translate ambiguous business needs into architected, detectable, automatable systems from whiteboard to production.
- Extend the agentic AI platform, including locally self-hosted models, for observability and automated issue detection.
- Architect 24/7, cross-region-resilient, business-critical tooling used across the company.
- Partner with other principal engineers, support, security, and platform teams to map system integrations and design for real-world environments.
- Re-architect legacy applications and processes into secure, controlled, self-service tooling.
- Own the end-to-end development lifecycle, including light, event-driven on-call.
- Architect and implement enterprise-level observability automation solutions.
- Lead design and integration of cross-environment telemetry data.
- Develop resilient data collection and analytics pipelines.
- Build self-service monitoring frameworks for internal teams.
- Oversee CI/CD pipeline integration for observability tooling.
- Collaborate with cloud, infrastructure, and development teams to drive performance visibility.
- Lead performance tuning and incident resolution related to observability systems.
- Contribute to security and compliance practices across observability tools.
- Support, maintain, and resolve problems for custom features in live production systems, with occasional on-call availability.
Requirements
- Typically requires a Bachelor’s degree in Computer Science, Information Systems, or a related field and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience.
- Expertise in software development and system integration for observability platforms.
- Advanced proficiency with monitoring frameworks and analytics tools.
- Able to consume and develop RESTful API web services.
- Extensive experience in cloud infrastructure and DevOps toolchains.
- Strong understanding of infrastructure as code and event-driven automation.
- Proven track record designing observability systems in high-growth environments.
- Ability to lead complex cross-team initiatives and deliver scalable results.
- Experience with Linux and Windows scripting, including Bash/Perl/Python and PowerShell.
- Experience with graphing and analytics tools (Grafana/Splunk).
- Fluent written and oral communication in English.
- Authorized to work for any employer in the U.S. Sponsorship for employment visas is not available.
Skills
- C# (preferred)
- Go
- RESTful API web services
- Cloud infrastructure
- DevOps toolchains
- Infrastructure as code
- Event-driven automation
- Linux scripting
- Windows scripting
- Bash
- Perl
- Python
- PowerShell
- Grafana
- Splunk
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- 8+ years of related experience (with Bachelor's degree)
- 6+ years of experience (with advanced degree)
Education Level
- Bachelor’s degree in Computer Science, Information Systems, or a related field
- Advanced degree
Benefits
- Health & Wellness
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Competitive health insurance offerings
- Generous paid parental leave for eligible new parents
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs
About the Company
- Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally.
- Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
- We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection.
- We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships.
- We also know that nothing builds trust and collaboration like having fun and giving back together.
- From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.
- We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized.
- Our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being.
- Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program.
- We believe in making an impact—in the industry and in the community.
Equal Opportunity
- We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.