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About the Role
We are seeking a talented engineer to join our AI Agent Experience team to help build the next-generation intelligent collaboration platform. Our team focuses on the experiential layer of multimodal AI Agent capabilities, deeply integrated into the Zoom Workplace ecosystem, redefining meetings, communication, and collaboration through Agents.
Responsibilities
- Architect and develop core AI Agent functionalities using Python and Java, ensuring high-performance, fault-tolerant, and high-availability backend systems integrated into Zoom’s global platform.
- Design and implement distributed system components and APIs supporting multimodal AI Agents for real-time communication, meeting automation, and intelligent task management.
- Lead cross-functional engineering initiatives by collaborating with product managers, designers, and AI researchers to integrate LLM-based capabilities into enterprise collaboration workflows.
- Analyze complex technical requirements and propose scalable design solutions aligned with Zoom’s architectural standards and data security protocols.
- Mentor global engineering teams, sharing expertise in distributed system optimization, database design (MySQL/PostgreSQL, Redis, Kafka), and microservice deployment (Docker, Kubernetes).
- Drive system innovation by identifying and resolving performance bottlenecks, enabling continuous optimization across large-scale, cloud-native environments.
- Ensure alignment between AI feature development and enterprise product strategy, contributing to architecture design reviews and technical roadmaps for AI Agent Experience products.
- Facilitate cross-border collaboration between global R&D centers, coordinating with engineering teams in North America and Asia to ensure consistent standards, integration, and delivery of AI-driven collaboration tools.
Requirements
- Requires a Bachelor's degree in Mechatronics Engineering, Computer Science, a related field, or a foreign equivalent.
- Must have 3 years of experience in job offered or related occupation.
- 3 years of experience in In-depth understanding of AI Agent architecture, including distributed system design and integration with front-end and AI model services.
- 3 years of experience with Advanced proficiency in Python and Java backend systems, including experience with microservices, API frameworks, and data orchestration pipelines.
- 3 years of experience with Strong background in database optimization (MySQL, PostgreSQL, MongoDB, DynamoDB) and middleware (Redis, Kafka, Elasticsearch).
- 3 years of expertise in containerization and orchestration technologies such as Docker and Kubernetes for large-scale deployments.
- 3 years of experience and familiarity with LLM frameworks (e.g., LangChain, LlamaIndex) and AI-assisted coding tools (e.g., Copilot, Cursor) to enhance engineering efficiency.
- 3 years of demonstrated experience in cross-functional collaboration within multinational product teams.
Skills
- Python
- Java
- Distributed system design
- API design
- Large Language Models (LLM)
- MySQL
- PostgreSQL
- Redis
- Kafka
- Docker
- Kubernetes
- LangChain
- LlamaIndex
- Copilot
- Cursor
Location
- Various unanticipated locations throughout the U.S.
Work Type
- Telecommuting
- Hybrid
Experience Level
- 3 years of experience
Education Level
- Bachelor's degree in Mechatronics Engineering, Computer Science, or related field
Salary/Compensations
- Minimum: $260,000.00
- Maximum: $332,200.00
Benefits
- Variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
About the Company
- Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
- We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind.
- Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Equal Opportunity
- At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential.
- If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
- We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.