Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Software Architect Cloud AWS Sr role.
Rezi rewrites your resume against Softtek's job description. Free.
Tailor your resume to this Software Architect Cloud AWS Sr role.
Rezi rewrites your resume against Softtek's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Software Architect Cloud AWS Sr posting at Softtek — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Software Architect Cloud AWS Sr posting at Softtek — free, in seconds.
About the Role
The Forward Deployed Engineer (FDE) is the business-facing technology lead for the Wine & Spirits Operations application portfolio. This role combines product management, functional expertise, delivery coordination, and problem-solving across Encompass Production Cloud, Vintrace, and connected enterprise platforms. The FDE converts operational needs into prioritized, delivery-ready work and supports solutions through release and adoption.
Responsibilities
- Act as the day-to-day product management lead for the portfolio, partnering with the Product Owner on roadmap, value, and prioritization decisions.
- Manage demand intake and backlog health, including prioritization, refinement, ownership, dependencies, and delivery status.
- Translate business needs into clear epics, user stories, acceptance criteria, release objectives, and definitions of done.
- Frame development activities by clarifying scope, business value, technical impacts, risks, data needs, and expected outcomes.
- Communicate roadmap progress, delivery status, tradeoffs, risks, and decisions to business and IT stakeholders.
- Apply Agile principles to enable iterative delivery, frequent business feedback, transparency, and continuous improvement.
- Create and manage Jira epics, user stories, tasks, defects, acceptance criteria, links, dependencies, estimates, and workflow status through delivery.
- Facilitate or support backlog refinement, sprint planning, reviews, demonstrations, retrospectives, and release planning.
- Monitor blockers, aging work, cross-team dependencies, scope changes, and delivery risks, escalating issues as appropriate.
- Maintain traceability from business objective and requirement through testing, release, and value realization.
- Build trusted relationships with winery, vineyard, distillery, supply chain, finance, quality, compliance, planning, and operational teams.
- Lead discovery sessions, requirements workshops, process reviews, solution demonstrations, and prioritization discussions.
- Provide functional expertise in Encompass Production Cloud, Vintrace, and farm-to-bottle processes, including winemaking, cellar, blend, bottling, distillery, inventory, compliance, traceability, planning, and reporting.
- Recommend scalable and supportable solutions that balance business value, user experience, standardization, risk, and cost.
- Define business processes, functional requirements, data needs, business rules, test scenarios, and acceptance criteria.
- Coordinate solution delivery across application teams, architects, developers, integration teams, data and analytics, infrastructure, security, vendors, and service management partners.
- Work with other IT departments to modify integrations, improve data flows, resolve cross-system problems, and align solutions with enterprise standards.
- Facilitate technical discovery, solution reviews, estimation, dependency mapping, testing, release validation, and implementation readiness.
- Bridge L1, L2, and L3 support by clarifying ownership, business impact, escalation paths, and resolution plans.
- Lead or support root-cause analysis for complex or recurring issues and ensure corrective actions are tracked to completion.
- Coordinate vendor support, upgrades, patches, releases, knowledge transfer, support documentation, and operational handoffs.
Requirements
- 5+ years in forward deployed engineering, product management, functional consulting, business systems analysis, solution delivery, or a comparable enterprise applications role.
- Strong functional knowledge of Encompass Production Cloud and Vintrace, with an understanding of Wine & Spirits operations and farm-to-bottle processes.
- Practical knowledge of Agile principles and demonstrated experience managing Jira epics and user stories from discovery and refinement through testing, release, and post-release validation.
- Ability to manage competing priorities, facilitate decisions, influence without direct authority, and communicate with both business and technical audiences.
- Experience with integrations, APIs, enterprise data flows, reporting, testing, incident analysis, and cross-application troubleshooting.
- Strong written, verbal, facilitation, requirements definition, and executive communication skills.
- Business and operational acumen
- Product thinking
- Structured problem solving
- Collaboration and influence
- Ownership and accountability
- Continuous improvement
- English – Fluent (96–100%)
Skills
- Encompass Production Cloud
- Vintrace
- Wine & Spirits operations
- Farm-to-bottle processes
- Agile principles
- Jira epics
- User stories
- Integrations
- APIs
- Enterprise data flows
- Reporting
- Testing
- Incident analysis
- Cross-application troubleshooting
- Written communication
- Verbal communication
- Facilitation
- Requirements definition
- Executive communication
- Business and operational acumen
- Product thinking
- Structured problem solving
- Collaboration and influence
- Ownership and accountability
- Continuous improvement
Location
- México
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, Supply Chain, Manufacturing, or a related field.