National Enterprise Account Manager, Reference Labs and National Health Systems
Abbott Laboratories · Austin, TX, US
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About the Role
Drive growth in the U.S. Reference Laboratory and National Health System market by leading cross-functional collaboration across Sales, Marketing, Finance, and Contracting & Pricing to develop strategic customer solutions. Develop a deep understanding of customers' business objectives, network needs, and challenges, then develop solutions that enhance operations and drive measurable performance improvements. Establish yourself as a trusted advisor, delivering insights and creating meaningful value.
Responsibilities
- Drive growth and market development within U.S. National Reference Laboratories and National Health Systems.
- Build and maintain executive-level relationships with key stakeholders across laboratory, health system, and enterprise networks.
- Deliver end-to-end diagnostic solutions focused on customer retention, expansion, and long-term profitability.
- Lead cross-functional teams to develop and execute strategic account plans that maximize customer outcomes and business growth.
- Manage complex enterprise accounts, including account strategy, opportunity identification, forecasting, contract negotiations, and pricing.
- Partner with the U.S. sales organization to develop and implement financial and strategic business plans for national accounts.
- Provide leadership, coaching, and mentoring to support team development and performance.
- Develop customer-focused growth strategies based on market insights, competitive trends, and long-term business objectives.
- Lead cross-divisional initiatives that strengthen account management practices and enhance overall business performance.
- Achieve or exceed annual revenue, profitability, and ROI objectives for designated national accounts.
- Manage executive sponsorship initiatives, strategic alliances, financial analysis, and customer agreements to support sustainable growth.
Requirements
- Bachelor's degree required.
- 7+ years of relevant experience.
- Experience in Reference Laboratory or Enterprise Account Sales within the Diagnostics or Medical Device industry required.
- Proven track record of achieving revenue targets in a complex, solution-selling environment, preferably with major accounts.
- Cross-functional team leadership experience.
- Experience with budgeting and forecasting.
- Experience negotiating with all levels of customer management, including CEOs, CFOs, procurement leaders, and department managers.
Skills
- Excellent presentation and demonstration skills.
- Strong analytical, communication, and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Successful track record of operating at a senior commercial level.
- Broad knowledge of general laboratory practices.
- Knowledge of healthcare, technology, or management consulting markets preferred.
Location
- Remote
- Nationally
Work Type
- Field-based sales
- Remote
Experience Level
- Senior commercial professional
- 7+ years of relevant experience
- 3+ years of experience managing or leading a direct sales team
Education Level
- Bachelor's degree
- Bachelor's degree in Business, Life Sciences, Engineering, or a related technical discipline preferred
- MBA or equivalent advanced degree strongly preferred
Salary/Compensations
- $129,300.00 – $258,700.00
Benefits
- Free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit.
- Health and wellness benefits
About the Company
- Abbott is an international company.
- Abbott is recognized as a great place to work in dozens of countries worldwide.
- Abbott is named one of the most admired companies in the world by Fortune.
- Abbott is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
Equal Opportunity
- Abbott is an Equal Opportunity Employer, committed to employee diversity.