Service Advisor | SF Bay Area Regional Application
Swickard Management Company, Swickard Auto Group · CA, US
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About the Role
This is a general application for Service Advisor openings across Swickard's San Francisco Bay Area dealerships. Qualified candidates will be contacted as opportunities arise. Swickard Auto Group is a hospitality company that happens to sell and service cars, believing the best guest experiences start with the best employee experiences.
Responsibilities
- Serve as the primary point of contact for guests throughout the service process -- from write-up to delivery
- Translate technical repair information into clear, confident communication that earns trust and sets accurate expectations
- Build precise estimates, commit to realistic timelines, and follow through on every promise made to the guest
- Coordinate with technicians and parts to keep repair workflows moving efficiently and on schedule
- Identify and present additional service recommendations that protect guest safety and vehicle performance
- Deliver a consistent, professional guest experience that keeps people coming back
Requirements
- No automotive experience required -- service advisor, hospitality, sales, or any guest-facing background welcome
- Clear, composed communicator -- able to explain service needs in plain language and follow through without gaps
- Organized and accurate under the pace of a busy service operation
- Self-motivated with a genuine drive to serve people well and grow your earnings
- Valid driver's license with a clean driving record
Skills
- Communication
- Hospitality
- Sales
- Guest-facing
- Organization
- Accuracy
- Self-motivation
- Service
Location
- San Francisco Bay Area
Work Type
- Full-time
Experience Level
- No automotive experience required
Salary/Compensations
- $40,000 - $100,000+ OTE
Benefits
- Paid OEM manufacturer and product training from day one
- Medical, dental, and vision insurance
- Life insurance and supplemental coverage options
- Paid time off and paid holidays
- Clear career path -- strong advisors grow into senior advisor and service management roles at Swickard
- Employee vehicle purchase and service discounts
About the Company
- Swickard Auto Group is a hospitality company that happens to sell and service cars.
- We believe the best guest experiences start with the best employee experiences.
- We operate multiple dealerships across the San Francisco Bay Area -- representing Audi, Land Rover, Lexus, Mercedes-Benz, and Toyota.
- Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry.
- A hospitality-first culture where the service advisor is central to the guest experience.
- Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- describe exactly what a great Service Advisor does every day.
Equal Opportunity
- Veterans encouraged to apply