Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Senior Account Manager- Employee Benefits (Remote) role.
Rezi rewrites your resume against Insurance Office of America's job description. Free.
Tailor your resume to this Senior Account Manager- Employee Benefits (Remote) role.
Rezi rewrites your resume against Insurance Office of America's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Senior Account Manager- Employee Benefits (Remote) posting at Insurance Office of America — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Senior Account Manager- Employee Benefits (Remote) posting at Insurance Office of America — free, in seconds.
About the Role
Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, performing compliance audits and notices to clients, identification of sales opportunities, and upholding IOA core values.
Responsibilities
- Manage book of business, meeting performance requirements and ensuring no liability.
- Deliver outstanding service, anticipate needs, and respond quickly.
- Lead the account team with a strong work ethic and positive attitude.
- Direct daily activities of Account Coordinators, assign tasks, and monitor execution.
- Identify and act on sales opportunities to grow IOA business.
- Manage new business setup, including data gathering and client file creation.
- Manage renewals, verify client data, liaise with clients and carriers, and conduct meetings.
- Build and improve client relationships, seek feedback, and implement improvements.
- Advocate for clients and carriers for beneficial outcomes.
- Identify and implement value-added solutions for clients.
- Compile, analyze, and report client plan performance data, maintain data accuracy.
- Develop and maintain positive carrier relationships.
- Support team training, promote a positive work environment, and seek improvement.
- Maintain transparent communication with Producers and team members.
- Ensure adherence to company policies and industry standards.
- Demonstrate integrity and leadership, championing IOA core values.
Requirements
- 5+ years of industry experience
- Required active licensing
- Exceptional customer service and communication skills
- Strong organizational, delegation, and decision-making skills
- High accuracy in handling large work volumes
- Proficiency in MS Office (Outlook, Word, Excel)
- High School Diploma (or equivalent)
Skills
- Level-Funded and Self-Funded Plans
- MS Office (Outlook, Word, Excel)
Location
- Remote
- California
- Nevada
- Arkansas
- Los Angeles, CA
Work Type
- Remote
- Hybrid
Experience Level
- Senior
- 5+ years of industry experience
Education Level
- High School Diploma (or equivalent)
Salary/Compensations
- 95-120K annually
Benefits
- Competitive salaries and bonus potential
- Company-paid health insurance
- Paid holidays, vacations, and sick time
- 401K with employer match
- Professional growth and career progression opportunities
- Respectful culture and work/family life balance
- Community service commitment
About the Company
- Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Equal Opportunity
- Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.