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About the Role

The Department Lead plays a pivotal role in ensuring the efficient and effective operations of their assigned department. This role involves overseeing scanning outs, inventory management, recovery, price changes, planogram sets, and department cleanliness to maintain high standards.

Responsibilities

Adhere to the indoor merchandising guide to maintain consistent department and signing standards and appealing displays.
Monitor and maintain accurate inventory levels by conducting regular stock counts, scanning outs, reconciling discrepancies, and replenishing inventory.
Oversee the recovery process to ensure the department maintains a neat, organized, and visually appealing appearance.
Coordinate and execute price changes accurately and efficiently.
Manage the implementations of playbook features and planogram sets, ensuring products are arranged according to company guidelines.
Maintain a high level of cleanliness and orderliness within the department, enforcing sanitation and safety protocols.
Provide exceptional customer service using the customer engagement model.
Provide support at the front end by processing transactions or loadouts.
Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars.
Provide friendly, proactive, and professional internal and external support to others.
Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.

Requirements

At least 2 years of retail experience with knowledge of specific department.
Excellent verbal and written communication skills.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong problem-solving skills to quickly identify and address issues.
Ability to remain composed and focused during high-pressure situations.
Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
Demonstrated ability to meticulously review and analyze information, identifying errors or inconsistencies.
Comfortable navigating computer systems and software.
Excellent customer service skills.
Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.
Ability to maintain a seated or standing position for extended durations.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Ability to use a ladder and/or pallet jack.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Skills

Inventory management
Price changes
Planogram sets
Customer service
Communication skills
Problem-solving
Attention to detail
Computer systems navigation
Retail equipment operation

Work Type

40-hour workweek

Experience Level

2 years of retail experience

Salary/Compensations

USD $18.50/Hr. - USD $22.55/Hr.

Benefits

401(k) plan with 100% match on the first 3% and 50% on the next 2%
Healthcare plans
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
15% Associate Discount
Dave Ramsey’s SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services

About the Company

Rural King Farm and Home Store strives to create a positive and rewarding workplace.
Offers opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates.
Associates share a passion for providing an exceptional experience and service to our rural communities.
Encourages professional growth and provides necessary resources for success.
Becoming a Rural King team member means becoming a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities served.