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About the Role
The Company is currently searching for a motivated team player to join the exciting, fast growing company. You will be working in a team-based environment to support physicians in delivering excellent patient care. If you love helping people, this job is for you.
Responsibilities
- Perform administrative duties including answering calls, greeting patients, scheduling appointments, managing referrals, result management, and handling billing.
- Conduct lab duties such as collecting and preparing laboratory specimens, performing basic laboratory tests, disposing of contaminated supplies, and sterilizing medical instruments.
- Coordinate patient care, including check-in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, and monitoring the waiting room.
- Ensure patient information is kept confidential and secure at all times.
- Perform all other related clinical, administrative tasks or special tasks as required by clinic management.
Requirements
- High school diploma or the equivalent.
- Exceptional customer service skills.
- Ability to be a team player.
- Strong verbal and written communication skills.
- Attention to detail and ability to plan, organize, and prioritize work.
- Ability to work independently as well as with a team.
- Ability to analyze, problem-solve and take the initiative.
- Open and accountable.
- Ability to work varying shift patterns as needed by the clinic (including evenings and weekends).
- Experience as an MOA or MOA programs certification is an asset.
- Experience with EMR system OSCAR and a good understanding of MSP billing are assets.
Skills
- Customer service
- Verbal communication
- Written communication
- Attention to detail
- Planning
- Organization
- Prioritization
- Teamwork
- Problem-solving
- Initiative
- EMR systems (OSCAR)
- MSP billing
Location
- Richmond Hill, ON
Work Type
- Part Time
- Monday to Friday 8:30 AM – 4:00PM
- Weekends may be required
Experience Level
- Experience as an MOA or MOA programs certification is an asset.
- Experience with EMR system OSCAR and a good understanding of MSP billing are assets.
Education Level
- High school diploma or the equivalent
Salary/Compensations
- $20 per hour
Benefits
- Great Place to Work® certification
About the Company
- WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients and is publicly traded on the Toronto Stock Exchange under the symbol "WELL."
- As the largest clinic network in Canada, operating under the WELL Health Clinic Network brand, we currently have 220+ clinics across the country.
- Our team includes over 3,400 WELL Care Providers, facilitating more than 4.2 million patient interactions each year.
- Our clinics offer a diverse range of services, including walk-in appointments, family medicine, internal medicine, Kinesiology, sleep apnea treatment, botox procedures, and women’s health services.
- The company has built a comprehensive practitioner enablement platform which includes digital Electronic Medical Records (EMR), practice management software, practitioner enablement tools, telehealth platforms, digital health apps that extend the features of EMRs, billing and Revenue Cycle Management (RCM) solutions, patient engagement technologies, clinic optimization tools, data protection solutions and more.
- The platform empowers healthcare providers with digital healthcare products, tools, and services designed to enhance the delivery of care, and improve their patients’ healthcare experience and health outcomes.
- For more information about the companies, visit; www.well.company, wellclinics.ca
- WELL is committed to fostering a diverse, inclusive, and accessible workplace.
- WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.
- Want Read more about us: https://stories.well.company/
Equal Opportunity
- WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.
- This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.