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About the Role
The Fleet Coordinator is responsible for the day-to-day administrative and operational management of Model 1’s commercial fleet orders. This role serves as a primary point of contact between corporate clients, dealerships, upfitters, and service vendors, ensuring vehicles are ordered, tracked, and processed seamlessly while minimizing downtime and operational costs.
Responsibilities
- Coordinate communication between OEM contacts, Model 1 internal teams, FMC partners, dealerships, upfitters, and service vendors.
- Track vehicle orders from initial request through OEM order placement, production, upfit, delivery, and final sale or assignment.
- Confirm order details, specifications, customer requirements, pricing, allocation needs, production timing, and delivery expectations are complete and aligned.
- Escalate delays, missing information, or conflicting instructions to the appropriate team member for resolution.
- Collect, route, and follow up on required documentation, approvals, purchase order details, order confirmations, and related order requirements.
- Update internal systems and tracking documents so order, inventory, availability, and status information remains current.
- Provide clear updates, summaries, next steps, and action items to sales, inventory, operations, accounting, and leadership teams.
- Serve as a support resource for questions related to OEM status, FMC requirements, vehicle availability, and order progress.
- Document recurring workflows, standard operating procedures, templates, and reference materials for fleet and inventory processes.
- Identify opportunities to reduce manual steps, improve handoffs, strengthen data quality, and make recurring tasks easier to repeat.
- Support improvements to reporting, tools, and communication processes where appropriate.
Requirements
- 2+ years of experience in fleet coordination, commercial vehicle operations, automotive, fleet management, sales operations, account support, or a related role preferred.
- Experience working with OEMs, fleet management companies, commercial vehicle dealers, upfitters, large fleet customers, or related external partners preferred.
- Strong attention to detail and ability to work accurately with order data, inventory records, specifications, pricing, customer requirements, and status updates.
- Ability to track open items, follow up professionally, and keep multiple internal and external stakeholders informed.
- Comfortable using Microsoft Excel, Outlook, Teams, shared document systems, and internal business platforms.
Skills
- OEM ordering
- FMC account coordination
- National fleet customers
- Allocation
- Production status updates
- Upfit coordination
- Delivery timelines
- Identifying inconsistencies between OEM updates, FMC requests, customer expectations, and internal system data
- Operating in a fast-moving environment where priorities, timing, and customer needs can shift quickly.
Experience Level
- 2+ years of experience
Salary/Compensations
- $55,000-$85,000
Benefits
- Health insurance
- Paid holidays
- Vacation pay
- Continuous training
- Access to an expansive network of mentors and networking opportunities
- Top quality technology to assist in daily responsibilities
About the Company
- Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. Customers want a partner in creative solutions to the challenges they face today, and visionary thinking for what’s next. It’s the strength of our relationships – both with customers and manufacturers – that allows us to keep a finger on the pulse of what our customers need and what’s possible to not just source but create together. Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, customers have a partner from challenge all the way through solution and beyond.
- Our Core Values: At Model 1, we are committed to living our core values: Solving Problems, Setting the Tone, Drive Forward, Find Balance, Own It.