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About the Role
The Business Data Analyst plays a key role in building and maintaining the data foundations that enable analytics, reporting, AI use cases, and business decision-making across the Consumer business. The role acts as a bridge between business stakeholders, analytics, and technology teams by translating business problems into data requirements, ensuring data integrity, and supporting scalable reporting and analytics solutions.
Responsibilities
- Build and maintain datasets, reports, and data structures that support operational and strategic analytics needs.
- Translate business processes and requirements into scalable data and reporting solutions.
- Partner with business, analytics, and technology teams to understand data flows, support solution design, and enable informed decision-making.
- Support project delivery activities through data analysis, testing support, documentation, and stakeholder collaboration.
- Ensure data quality through validation, reconciliation, issue investigation, and root-cause analysis activities.
- Support the development and adoption of consistent data definitions, governance practices, and reporting standards.
- Contribute to continuous improvement of analytics capabilities, reporting frameworks, and business intelligence solutions.
- Help business teams leverage trusted data and reporting to improve performance management and decision-making.
- Identify and implement opportunities for automation, efficiency improvements, and reporting standardization.
- Support the adoption of AI-enabled solutions, predictive analytics, and advanced reporting capabilities that improve business performance and decision-making.
- Document processes and support knowledge sharing to improve scalability, consistency, and long-term sustainability of analytics capabilities.
Requirements
- Post-secondary degree in Computer Science, Data Analytics, Information Systems, Mathematics, Statistics, Business Analytics, or a related field.
- 1–3 years of experience working with data, reporting, analytics, or business systems.
- Strong SQL skills with experience querying, transforming, and validating large datasets.
- Understanding of relational databases, data structures, and data flows across multiple systems.
- Experience collaborating with both technical and business stakeholders to translate business requirements into data and reporting solutions.
- Knowledge of data quality, reconciliation, governance, and root-cause analysis methodologies.
- Familiarity with reporting and visualization tools such as Power BI, Tableau, or similar platforms.
- Strong analytical, problem-solving, and troubleshooting capabilities.
- Excellent communication skills with the ability to explain technical concepts to non-technical audiences.
- Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
- Ability to identify opportunities for automation, efficiency, and process improvement.
- Proficiency in English is required.
Skills
- SQL
- Data Analysis
- Reporting
- Business Intelligence
- Data Quality
- Data Governance
- Root-Cause Analysis
- Power BI
- Tableau
- AI
- Automation
Location
- Canada
Work Type
- Full-time
Experience Level
- 1-3 years
Education Level
- Post-secondary degree in Computer Science, Data Analytics, Information Systems, Mathematics, Statistics, Business Analytics, or a related field.
Salary/Compensations
- CAD $59,688.00 - 91,109.00
About the Company
- GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All.
- We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.
- Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’.
- As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities.
- Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025.
- What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.
- At GreenShield, our culture is where purpose meets passion and performance.
- Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.
- We believe a career should be meaningful. Not just a means to earn a living.
- Our culture is one where everyone's voice is heard and valued.
- We dare to challenge the status quo.
- We believe that your workplace should empower you to be the best version of yourself.
- We believe our people are critical to our overall success.
- Inclusivity makes us a stronger, smarter and more informed organization.
- Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities.
- A career at GreenShield isn’t just about personal achievements, it's about making a difference together.
Equal Opportunity
- GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all.
- Even if your experience doesn’t align perfectly to every requirement, we invite you to apply.
- We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process.
- Please let us know of any accommodation through requestforaccommodation@greenshield.ca.
- Information received relating to accommodation will be addressed confidentially.