CSR- Print Specialist (12PM - 8pm Sun0, & (8AM - 4PM Mon - Thurs)
The Millennium Group · NY, US
23 days agoImpress employers and recruiters.
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About the Role
The Millennium Group (TMG) is seeking a motivated Print Operator to join our talented team and support our continued growth. This role is integral to our operations, requiring expertise with computers, Microsoft Office, and the reprographics field. The ideal candidate will be highly organized, maintain a professional attitude in a high-stress environment, and be capable of working independently or as part of a team.
Responsibilities
- Produce client requests in the Production Area as necessary or directed.
- Operate Reprographics equipment, including high-volume printers/copiers.
- Operate Reprographics finishing equipment, such as perfect binders, punchers, and cutters.
- Cross-train in all areas of production/bindery.
- Verify accuracy of client requests before, during, and after production.
- Receive job requests from clients and vendors via email, walk-ins, or physical mail.
- Negotiate client deadlines with the in-house queue and supervisor input.
- Enter all received job requests into the job tracking system.
- Release job requests to the production team and vendor personnel as needed.
- Review and approve billing tickets when necessary.
- Communicate professionally, both written and verbally, with clients, supervisors, and management.
- Deliver work to clients when necessary.
- Assist the administrative team and management as requested.
Requirements
- Must be highly organized and able to multi-task.
- Knowledgeable of reprographics.
- Must display a friendly and cooperative attitude in a high-stress environment.
- Proficient in both speaking and writing in English.
- Proficient in Microsoft Office.
- Ability to type 45-50 wpm.
- Specific vision abilities required include color vision.
- Superior attention to detailed client instructions.
- Must be able to sit, stand, or walk for long periods.
- Ability to lift up to 50 pounds.
- Ability to learn to troubleshoot production equipment and place service calls.
Skills
- Microsoft Office
- Reprographics
- Typing (45-50 wpm)
- Color vision
- Troubleshooting production equipment
Location
- Nationwide
Work Type
- Full-time
- Onsite
Experience Level
- Entry Level
About the Company
- The Millennium Group (TMG) is an award-winning business process outsourcing firm.
- TMG focuses on print, mail, document scanning, reception, and related office support services.
- TMG serves Fortune 500 companies, professional service firms, and institutions of higher education.
- TMG has a team of over 1,500 nationwide associates.
- TMG has over 30 years of success in the industry.