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About the Role
This position is the first point of contact for the dealership, playing an important role in creating a welcoming and exceptional customer experience from the moment guests walk through the door or contact us by phone.
Responsibilities
- Greet customers, guests, and visitors entering the dealership
- Serve as the first point of contact for dealership customers
- Answer and direct incoming dealership phone calls
- Assist customers with questions and general dealership needs
- Direct customers to the appropriate Sales, Service, Parts, or Management Department
- Provide friendly and professional customer service
- Help manage the dealership's front desk and reception area
- Support dealership departments with administrative and customer service needs
- Communicate professionally with customers and dealership employees
- Assist with customer inquiries and general dealership information
- Maintain a clean, organized, and welcoming reception area
- Help create a positive customer experience throughout the dealership
- Perform additional customer service and administrative duties as needed
Requirements
- Positive attitude and high energy
- Excellent communication and interpersonal skills
- Strong customer service skills
- Professional appearance and demeanor
- Friendly and welcoming personality
- Ability to multitask in a fast-paced dealership environment
- Strong organizational skills and attention to detail
- Dependable and punctual work ethic
- Ability to work independently and as part of a team
- Team-first mentality
- Comfortable learning dealership systems and processes
Skills
- Customer service
- Communication
- Interpersonal skills
- Multitasking
- Organization
- Attention to detail
- Professionalism
Location
- Westbury, NY
Work Type
- Full-Time
- Part-Time
Experience Level
- Based on Experience
Salary/Compensations
- $20+ Per Hour
Benefits
- Employee Discounts on Vehicles, Parts & Service
- Professional Development & Training
- Employee Recognition Programs
- Career Advancement Opportunities
- Supportive, Team-Oriented Environment
About the Company
- Westbury Jeep Chrysler Dodge RAM is part of VIP Automotive Group, an established automotive organization focused on customer service, teamwork, employee development, and career advancement.
- We provide a professional environment where motivated employees can develop their skills and build rewarding, long-term careers.