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About the Role
The Showroom Operations & Merchandising Specialist ensures the showroom operates seamlessly and delivers an exceptional client experience. This role manages the day-to-day presentation and operational readiness of the showroom, including sample inventory, merchandising, client support, and event coordination.
Responsibilities
- Serve as a welcoming and knowledgeable presence for clients visiting the showroom.
- Maintain the overall organization, cleanliness, presentation, and operational readiness of the showroom.
- Support incoming client requests by phone and in person.
- Anticipate showroom needs and proactively identify opportunities to improve processes.
- Manage expenses for the showroom and region.
- Own the organization and maintenance of the showroom sample library.
- Monitor sample inventory and proactively order replenishment.
- Manage sample returns, backorders, outgoing shipments, and excess inventory.
- Maintain accurate inventory and operational records.
- Own the visual presentation and shoppability of the showroom.
- Coordinate monthly new collection installations.
- Continually assess showroom categories and displays to improve product flow and visual impact.
- Maintain showroom signage, product tags, and other visual elements.
- Partner closely with the sales team to support client outreach initiatives.
- Develop familiarity with regional clients, product trends, and sales opportunities.
- Support showroom and community events.
- Collaborate with sales, marketing, and other cross-functional partners.
Requirements
- 2+ years of experience in showroom operations, visual merchandising, retail operations, hospitality, interior design, luxury retail, or a similarly client-focused environment.
- Exceptional organizational skills and strong attention to detail.
- Strong visual sensibility and appreciation for interior design, color, pattern, materials, and product presentation.
- Demonstrated ability to take ownership of a physical environment and proactively identify what needs to be addressed.
- Strong written and verbal communication skills with a polished, service-oriented approach.
- Comfortable working with inventory systems, spreadsheets, order-management tools, and shipping systems.
- Ability to work collaboratively across teams while independently managing day-to-day responsibilities.
- Ability to perform physical requirements associated with maintaining and merchandising a showroom.
Skills
- Organization
- Attention to detail
- Visual merchandising
- Client support
- Inventory management
- Communication
- Collaboration
- Adaptability
- Proactivity
- Creativity
Location
- Showroom-based
Work Type
- In-person
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- $57,000—$60,000 USD
Benefits
- Competitive Salary
- Corporate Annual Profit Sharing
- 401K Plan
- Dental Coverage
- Medical Coverage
- Prescription Drug Plan
- Vision Coverage
- Health Savings Account (HSA)
- TELADOC
- 20 Days Paid Time Off (PTO)
- 10 Company Holidays
- Bereavement Leave
- Life Insurance
- Flexible Spending Accounts (FSA)
- AFLAC Plans (Accident and Critical Illness Plans)
- Pet Insurance
- Short-Term Disability (STD)
- Long Term Disability (LTD)
- Parental Medical Leave
- Child Bonding Leave
- Employee Discount
About the Company
- Schumacher & Co. is an innovative interior design company disrupting the global interior design industry.
- We are a technological leader on the design frontier.
- With over 500+ employees, we are driven by a shared belief that design transforms life.
- We are dedicated to helping our customers “celebrate the feeling of home”.
- Schumacher designs and produces fabrics, wallcoverings, trims, furniture, and accessories.
- Our products are united by a passion for design and attention to detail.
- Schumacher is a globally recognized company with numerous showrooms.
- Our competitive advantage is our people; we believe our employees are our most important assets.
- F. Schumacher & Co. is anchored in core values: Preserve Our Entrepreneurial Spirit, Take Ownership & Accountability, Be Solutions-Oriented, Demonstrate Courage, Practice Adaptability, Embrace Collaboration.
- We empower employees to live these values daily.
- F. Schumacher & Co., also known as FSCO, is the parent company to many brands.
Equal Opportunity
- We are an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace.
- All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.