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About the Role
The Senior Content Strategist will act as the product owner and portfolio manager for Education Services learning content within assigned business or product domains. This role is responsible for the learning strategy, curriculum direction, content roadmaps, modality strategy, learning paths, course blueprints, and customer enablement plans for a specific business unit's learning portfolio.
Responsibilities
- Own and maintain the Education Services portfolio strategy, content roadmap, curriculum direction, learning paths, course blueprint and certification opportunities for assigned Business Units or product domains.
- Gather, analyze, and synthesize stakeholder requirements, customer feedback, product roadmaps, support trends, business initiatives, and learning data to develop portfolio recommendations and roadmap priorities.
- Design technical learning solutions and course blueprints that translate complex products, engineering concepts, and customer workflows into effective learning experiences using sound instructional design and adult learning principles.
- Explore and recommend innovative learning approaches, including AI-enabled learning experiences, digital learning technologies, and scalable customer education models.
- Serve as the primary course owner throughout content development, ensuring solutions align with approved objectives, audience needs, customer outcomes, technical accuracy, instructional quality standards, and portfolio goals.
- Communicate recommendations, priorities, trade-offs, and readiness decisions while facilitating alignment among stakeholders with competing business objectives.
- Monitor portfolio health, content performance, learner feedback, customer outcomes, and industry trends, continuously improving Education Services offerings to maximize customer proficiency and business value.
Requirements
- Bachelor’s degree in engineering, Technical Discipline, Learning & Development, Instructional Design, Technical Communication, or a related field.
- 5+ years of experience in Learning & Development, Instructional Design, Technical Training, Learning Experience Design, Customer Education, or related disciplines.
- Strong understanding of adult learning principles, instructional design methodologies, learning objectives, assessments, content sequencing, and modality selection.
- Ability to understand complex technical products and translate them into customer-focused learning requirements, learning strategies, and course designs.
- Strong analytical, business problem-solving, communication, facilitation, stakeholder management, and influencing skills.
- Experience gathering, synthesizing, and prioritizing requirements from multiple stakeholders, and translating them into actionable recommendations based on customer outcomes, business priorities, product strategy, and data-driven insights.
- Authorized to work in the United States without sponsorship now and in the future.
- Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Skills
- Learning & Development
- Instructional Design
- Technical Training
- Learning Experience Design
- Customer Education
- Adult learning principles
- Instructional design methodologies
- Learning objectives
- Assessments
- Content sequencing
- Modality selection
- Analytical skills
- Business problem-solving
- Communication skills
- Facilitation skills
- Stakeholder management
- Influencing skills
- Requirement gathering
- Requirement synthesis
- Requirement prioritization
- Data-driven insights
- Industrial automation
- Software
- Test and measurement
- Engineering systems
- Digital learning ecosystems
- Learning technologies
- AI-enabled learning experiences
- Scalable content development approaches
- Technical curiosity
Location
- United States
Work Type
- Hybrid
Experience Level
- Senior
- 5+ years of experience
Education Level
- Bachelor’s degree in engineering, Technical Discipline, Learning & Development, Instructional Design, Technical Communication, or a related field.
Benefits
- Market-leading 401(k) and profit-sharing plan
- Variety of medical insurance plans
- Dental and vision coverage
- Family formation benefits
- Paid parental leave (maternal and paternal)
- Employee Assistance Program
- Tuition reimbursement
- Employee resource groups
- Recognition programs
- Flexible time off plans (inclusive of vacation, holiday, and sick leave)
About the Company
- Emerson is a global leader in automation technology and software.
- Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
- With global operations and a comprehensive portfolio of software and technology, Emerson is helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
- Emerson offers equitable opportunities, celebrates diversity, and embraces challenges with confidence that, together, they can make an impact across a broad spectrum of countries and industries.
- Emerson is motivated by a spirit of collaboration that helps its diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable.
- Emerson has built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems.
- Emerson is a proud corporate citizen in every city where it operates and is committed to its people, its communities, and the world at large.
- Emerson strives to make a positive impact through every endeavor.
Equal Opportunity
- Emerson is an Equal Opportunity/Affirmative Action employer.
- All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status.
- We are committed to providing a workplace free of any discrimination or harassment.