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About the Role
The Residential Aide coordinates and ensures the overall safety and security of the facility. This role involves monitoring client conduct, verifying movement, and providing limited crisis intervention until professional staff can intervene.
Responsibilities
- Ensures the safety and security of all clients, visitors, staff, and property.
- Maintains visibility to residents and inspects the site through regular tours.
- Screens all clients and visitors to the facility.
- Enforces and educates clients on CHI, site, and DSS policies, regulations, and rules.
- Reviews video cameras and monitors the area consistently.
- Provides limited crisis intervention and de-escalation to residents.
- Contacts supervisor and/or the proper authorities as needed.
- Maintains appropriate documentation accurately throughout the shift.
- Conducts inspections in accordance with OTDA/DSS standards by physically entering each unit.
- Accepts resident referrals and reviews rules and regulations with new arrivals.
- Submits all internal and external reports in a timely and correct manner.
- Maintains logs, office, and site in an orderly fashion.
- Informs the Building Superintendent of the work site’s physical condition.
- Preps vacant units for new placements.
- Maintains proper usage of cleaning supplies and inventory.
- Facilitates and documents evacuation procedures.
- Performs administrative and reception duties at the front desk when needed.
- Acts as a liaison between the agency and the community at large.
- Other duties may be assigned by management.
Requirements
- Must be willing to work flexible hours, nights and/or weekends and overtime if necessary.
- Must obtain First Aid/CPR Certification, Food Handler’s Certification, and F-02 certification within the first 30 days of employment.
- Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
- Ability to lift, carry, and move heavy objects (up to 50lbs), tour property, walk distances, and climb stairs (up to 3-4 flights).
Skills
- Excellent verbal and written communication skills.
- Proficiency in English required.
- Multi-lingual and Spanish proficiency prioritized.
- Crisis intervention and de-escalation.
Location
- NYC- Brooklyn 625 - Brooklyn, NY 11215
- Gowanus/Park Slope Brooklyn, NY
Work Type
- Full Time
- Non-exempt
- Eligible for overtime
Experience Level
- 1-2 years of experience working in related field preferred.
Education Level
- High School Diploma or GED preferred.
Salary/Compensations
- $21.64 - $45,000.00 Hourly
Benefits
- Generous Paid time off
- Personal and Sick Days
- Health insurance and health reimbursement account
- Dental and vision plans
- Flexible spending account
- AFLAC supplemental insurance
- Dependent Care Spending Account
- Commuter Transit and Parking Account
- Working Advantage- Employee Perks
- 401(k) retirement plan
- Life insurance
- Employee Assistance Program
- Monthly trainings and career development plans
About the Company
- Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence.
- Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them.
- We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.
- CHI employs a team of hard-working, compassionate people who want to give back to others in their community.
Equal Opportunity
- Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws.
- This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.