Associate Manager at Madewell | NY, US | Rezi

Associate Manager at Madewell

Associate Manager

Madewell · NY, US

3 weeks ago

Associate Manager

Madewell · NY, US

23 days ago
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About the Role

As an Associate Manager, you are a key member of the leadership team responsible for ensuring profitability by fostering genuine customer connections, brand loyalty, and community engagement. You will provide immediate feedback and coaching to maximize team performance and own a key area of the business, while also stepping into other roles to maintain operational excellence.

Responsibilities

  • Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
  • Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
  • Manage store operations, systems, and technology while ensuring accountability.
  • Support Store Director with recruiting, training and development efforts.
  • Partner with Store Director and management team to curate a collaborative working environment for all associates.
  • Ensure the team is always on track to exceed goals and provide best-in-class customer service.
  • Come up with innovative ways to engage the community and build loyalty through events.
  • Step into a variety of roles on the sales floor, if needed.

Requirements

  • Have 3+ years of full-time retail management experience with a similar scope.
  • Passionately support our brand, customers, and teams.
  • Stay up to date with current fashion trends and industry developments.
  • Embrace teamwork, flexibility, and courtesy while executing tasks.
  • Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
  • Have scheduling flexibility, including nights, weekends and holidays.
  • Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Work Type

  • full-time

Experience Level

  • 3+ years of retail management experience

Salary/Compensations

  • $29.25 - $36.50 per hour

Benefits

  • Competitive base pay and bonus programs
  • Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
  • Competitive Paid Time Off (PTO) plan, including paid holidays
  • 401(k) plan with company matching donations
  • Medical, dental, prescription, vision, and life insurance
  • Entertainment, travel, fitness, and mobile technology discounts

About the Company

  • At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility.
  • At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry.
  • One of our core focuses here at JCG is creating a community and culture that builds belonging.
  • We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

Equal Opportunity

  • JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.