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About the Role
As Revenue Operations Manager, you will strengthen the systems and processes that enable teams to support providers and improve outcomes for clients and families. You will own the vision, architecture, and evolution of HubSpot and the broader go-to-market technology ecosystem. This is a hands-on builder and advisor role, combining process redesign, workflow architecture, cross-functional problem-solving, and responsible AI-enabled automation.
Responsibilities
- Own the evolution of HubSpot and the broader go-to-market systems ecosystem.
- Design maintainable system architecture that reduces operational overhead and technical debt.
- Redesign revenue processes to simplify lead management, quoting, renewals, and team handoffs.
- Translate business requirements into scalable system configurations and workflows.
- Establish documentation and governance that support consistent adoption of process changes.
- Advise cross-functional leaders while balancing immediate needs with long-term platform health.
- Evaluate AI-enabled tools that reduce manual work and improve revenue operations.
- Enable teams to adopt new systems, workflows, and process improvements.
Requirements
- Bachelor’s degree in Data, Finance, Statistics, Business, or a related field, or equivalent experience.
- 4-6 years of experience in Revenue Operations, Sales Operations, or related go-to-market operations.
- Hands-on expertise with HubSpot or an equivalent customer relationship management platform.
- Demonstrated experience designing and optimizing revenue processes and workflows.
- Ability to translate business requirements into effective system configurations.
- Strong analytical and problem-solving skills, with the ability to turn data into actionable insights.
- Strong stakeholder management and communication skills, with experience influencing cross-functional leaders.
- Working knowledge of AI tools and experience applying them to improve the quality, efficiency, or impact of your work.
- Experience with marketing automation and business intelligence tools is an asset.
- Experience with AI-enabled workflows or automation is an asset.
Skills
- HubSpot
- Customer relationship management
- Revenue process optimization
- Workflow architecture
- System configuration
- Analytical skills
- Problem-solving
- Stakeholder management
- Communication skills
- AI tools
- Marketing automation
- Business intelligence tools
- AI-enabled workflows
- AI-enabled automation
Location
- Toronto
Work Type
- Hybrid
Experience Level
- 4-6 years
Education Level
- Bachelor’s degree in Data, Finance, Statistics, Business, or a related field, or equivalent experience.
Salary/Compensations
- $90,000—$125,000 CAD
Benefits
- Equity in a well-funded, scaling company.
- Comprehensive health benefits, telemedicine, and lifestyle spending accounts.
- Parental leave top-up and family support programs.
- Wellness Fridays
- Volunteer time off
- Flexible vacation
- Medical
- Dental
- Wellness
- Life insurance
- Paid parental leave top up
- Paid time off
About the Company
- AlayaCare is a fast-growing SaaS company transforming home healthcare.
- Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients.
- With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection.
- AlayaCare offers the opportunity to grow your impact, your skills, and your career.
Equal Opportunity
- We celebrate diverse perspectives and foster belonging through our DEIB initiatives.
- We’re committed to creating a workplace where everyone belongs.
- If you require accommodation during the application process, please reach out to careers@alayacare.com.