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About the Role
Lead features and initiatives across the core BOXED.GG experience, spanning onboarding, games, economics, retention, and live operations. Work closely with the Head of Product, taking lead on specific features and initiatives while growing into broader ownership. Act as a voice of the customer at the intersection of our community and engineering.
Responsibilities
- Lead features and initiatives within the BOXED product, working closely with the Head of Product to shape direction across onboarding, games, social, retention, logistics, and the in-product economy
- Own the outcome of your initiatives, defining success metrics and outcomes for the features you lead
- Drive execution, coordinating with Engineering and Design to ship value to our customers without compromising quality
- Translate customer insights into product decisions, working closely with our community, support team, and creator network to understand what collectors love, what frustrates them, and what opportunities exist
- Partner cross-functionally with Engineering, Design, Marketing, CX, and Operations to ship product that holds together across the full BOXED customer experience — from first visit through to a card landing on a doorstep
Requirements
- 2–4 years of product management experience in a consumer product environment, with experience leading features or initiatives across core product surfaces
- A track record of driving measurable impact on metrics such as activation, retention, engagement, or monetization
- A bias for shipping with strong product judgement
- High empathy for customers
- Comfort operating across multiple product surfaces
- Experience with modern product analytics tools (e.g. Mixpanel, Amplitude, Posthog, or similar)
- Excellent communication skills
- Comfort in ambiguous, fast-paced environments, where you can balance speed, quality, and risk
- Personal interest in collectibles, trading cards, or hobby communities (Nice to have)
- Experience with virtual currencies, digital economies, and in-app purchase mechanics (Nice to have)
- Experience shipping consumer mobile products (Nice to have)
- Experience with e-commerce, fulfillment, or payments at scale (Nice to have)
Skills
- Product Management
- Consumer Product
- Feature Leadership
- Initiative Leadership
- Product Analytics Tools
- Mixpanel
- Amplitude
- Posthog
- Communication
- Customer Insights
- Engagement Loops
- Consumer Psychology
- Virtual Economies
- Habit Formation
- E-commerce
- Fulfillment
- Payments
Location
- Remote-First
Work Type
- Remote
Experience Level
- 2-4 years
About the Company
- Loot Labs is on a mission to make collecting fun, believing that every collectible tells a story of passion, nostalgia, and discovery.
- Through our flagship product, Boxed.gg, we are reimagining how the world collects by blending digital entertainment with tangible rewards.
- We have served 1M collectors and foster an active community of over 145k+ Discord members.
- Led by veterans from Microsoft, Twitch, 2K, and Boeing.
- We value high autonomy, low ego, and trust our team to build from anywhere in the world.
- Since our inception in 2023, we’ve seen significant year-over-year growth and are planning major expansions across product offerings, strategic partnerships, and next-generation collector experiences.