Financial Relationship Banker - Austin Falconhead, TX
Huntington National Bank · Austin, TX, US
23 days agoImpress employers and recruiters.
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About the Role
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.
Responsibilities
- Providing excellent customer service and effectively resolving customer issues.
- Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
- Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
- Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
- Maintaining your knowledge of all products, services, technology and policies.
- Adhering to all operational, security, risk and regulatory policies and procedures.
- Other duties as assigned.
Requirements
- High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
- Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.
- Ability to build, deepen and retain relationships.
- Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
- Excellent verbal and written communication skills.
- Comfort with technology such as mobile services and online banking services.
- Knowledge of consumer and business deposit products.
- Applicants must be currently authorized to work in the United States on a full-time basis.
Skills
- customer service
- sales
- banking
- financial services
- retail sales
- business to business sales
- military service
- administration
- contracting
- civil affairs
- relationship building
- investments
- consumer lending
- business banking
- business lending
- presentation skills
- communication skills
- technology
- mobile services
- online banking services
- consumer deposit products
- business deposit products
Location
- Office
Work Type
- Office
- Remote
- Hybrid
Experience Level
- 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
- 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.
Education Level
- High School Diploma or GED
- Bachelor's Degree
About the Company
- Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses.
- Huntington is an Equal Opportunity Employer.
- Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
- Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Equal Opportunity
- Huntington is an Equal Opportunity Employer.