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About the Role

The Front of House Manager and Assistant General Manager play a key leadership role in daily restaurant operations, leading the service team, supporting staff development, and ensuring guest experiences align with Hai Hospitality's standards.

Responsibilities

• Lead the service team.
• Support the development of staff.
• Ensure every guest experience reflects Hai Hospitality’s standards of thoughtful, genuine hospitality.
• Maintain service excellence.
• Support team growth.
• Uphold the culture of the restaurant.
• Effectively communicate with guests and other employees.
• Detect and identify safety issues, and comply with safety guidelines and standards.
• Lift and carry trays, dishes, equipment, and goods up to 50 lbs.
• Stock inventory and perform restocking duties.
• Stand and walk for extended periods.
• Bend, stoop, and reach to access various areas and items.
• Work in a fast-paced, high-pressure environment.
• Work in a variety of temperatures, both hot and cold.
• Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements.
• Use kitchen equipment safely and efficiently.
• Maintain a neat and organized workspace.
• Move quickly and efficiently to respond to customer needs.
• Work in close proximity to coworkers in a crowded kitchen or serving area.
• Tolerate exposure to potential allergens and food odors.
• Maintain a professional and hygienic appearance.
• Understand directives and communicate effectively with Leadership and coworkers.
• Perform essential functions with reasonable accommodations for individuals with disabilities.

Requirements

• Must be able to effectively communicate with guests and other employees.
• Must have the ability to stand and walk for extended periods.
• Ability to work in a fast-paced, high-pressure environment.
• Ability to work in a variety of temperatures, both hot and cold.
• Ability to use kitchen equipment safely and efficiently.
• Maintain a neat and organized workspace.
• Move quickly and efficiently to respond to customer needs.
• Ability to work in close proximity to coworkers in a crowded kitchen or serving area.
• Tolerate exposure to potential allergens and food odors.
• Maintain a professional and hygienic appearance.
• Understand directives and communicate effectively with Leadership and coworkers.

Skills

• Leadership
• Communication
• Team Development
• Service Excellence
• Hospitality
• Mentorship
• Problem-Solving
• Adaptability

Location

• Salt Lake City

Work Type

• Full-time

Experience Level

• Experienced

Salary/Compensations

• $65,000 - $90,000

Benefits

• Opportunity to grow (promoted from within)
• Employee Assistance Program with mental health services
• Relocation support for eligible candidates
• Medical / Dental / Vision / Accident insurance options
• Employer Matched 401k Savings plan
• Dining discounts
• Spouse / Children / Family contributions towards medical premiums
• Maternity & Paternity Leave
• Paid Vacation benefits

About the Company

• Hai Hospitality is an innovative and growing restaurant group with restaurants in Austin, Dallas, Houston, Denver, Scottsdale, Los Angeles, Philadelphia, and Miami, with new openings in Washington D.C., Newport Beach, and additional locations in Miami.
• Hai Hospitality is a multi-concept, emerging restaurant group based in Austin, Texas. Our restaurant concepts include Uchi, Uchiko, Uchiba, and Loro.
• It’s about hospitality and giving back.
• Our employees take pride in their work ethic, their craft, and their creativity.
• Feel proud of where you work, help create an experience for our guests, and work with cool people.

Equal Opportunity

• Our Arizona and Florida locations participate in E-Verify.
• Hai Hospitality is an equal opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.