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About the Role
This role offers abundant opportunity to be creative, warm, and imaginative, while further developing leadership skills in the Front Office department. The Assistant Front Office Manager will train, supervise, and mentor new hires, ensuring their success and leading by example in constant guest interaction.
Responsibilities
- Train new hires
- Supervise new hires
- Mentor new hires
- Interact with guests
- Teach others guest interaction
Requirements
- Minimum of 2 years experience working in a Front Office supervisory role
- Advanced knowledge of front office operations
- Strong leader
- Proven track record in guest and team member engagement and financial performance
- Able to accommodate a flexible schedule to include days, evenings, weekends and holidays
Skills
- Guest service
- Leadership
- Communication (verbal and written)
Location
- Onsite
Work Type
- Full-time
Experience Level
- 2+ years in Front Office supervisory role
Education Level
- Post-secondary diploma or degree is a plus
Salary/Compensations
- $75,000.00 - $80,000.00
Benefits
- Complimentary parking at an offsite garage
- Company Paid Health Care
- 18 days PTO per year
- 401k w/ company match
- Discounted hotel stays at Starwood properties
About the Company
- Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
- Founded in 2006 by Barry Sternlicht.
- Mission-driven company focused on team members, guest experiences, community, and the planet.
Equal Opportunity
- Starwood Hotels is an Equal Opportunity Employer.
- We believe in a diverse, sustainable workforce with an empowered, inclusive culture.
- We are committed to non-discrimination on any protected basis covered under applicable law.
- If you require any special accommodations, please visit People Operations.