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About the Role

Roku is seeking a Business Automation Manager, International to serve as a champion for international operational needs within the advertising business. This role ensures that operational requirements across Roku's key non-US markets are consistently represented and prioritized. It acts as an end-to-end liaison across the full advertising campaign lifecycle, collecting, prioritizing, and driving enhancement requests specific to international operations while delivering training, support, and documentation. A strong bias toward AI-first and agent-first thinking, combined with comfort operating across ambiguity and cross-functional boundaries, will be essential.

Responsibilities

Serve as the primary point of contact and advocate for international operational needs, championing them consistently with Product Management and business stakeholders
Act as an end-to-end system and process liaison across the full campaign lifecycle, spanning Salesforce, OMS, billing systems, creative tools, and data management platforms
Collect, prioritize, and rank enhancement requests specific to international operations
Lead training on existing processes and workflows for end users
Own the ongoing service and support of international-supporting applications and the workflows surrounding them
Support the software development lifecycle, including administering user acceptance testing and authoring guides, for international-specific rollouts and initiatives
Extend support, as needed, to the broader SFDC platform team's software development lifecycle, including UAT and documentation, with non-US responsibilities taking precedence
Identify and champion opportunities for agent-first and AI-first solutions
Establish, implement, and service operational changes in close collaboration with peers, Product Management, and business stakeholders
Continuously assess opportunities to modernize and mature international operations and drive plans to close gaps as they are identified

Requirements

4+ years of experience in business operations, automation, order management systems, or a related field within the advertising industry
Direct experience working within non-US advertising markets; Canada, United Kingdom, and Mexico required; LATAM experience a strong plus
Strong understanding of the digital and CTV advertising industry, with a desire to align processes and solutions to drive business outcomes across multiple international markets
Skilled at identifying upstream and downstream effects of changing data contracts and integrations across Salesforce, OMS, billing, creative, and DMP tools
Demonstrated ability to operate as a broad, cross-functional liaison rather than a single-tool owner, managing ambiguity across a wide surface area
Comfort balancing a primary focus area with periodic support of an adjacent roadmap, without losing sight of core priorities
Strong analytical skills with the ability to identify patterns and insights from troubleshooting data across multiple systems and markets
Excellent written and verbal communication skills, with a strong ability to document processes, lead training, and influence stakeholders
Genuine curiosity and enthusiasm for agent-first and AI-first approaches to modernizing operational processes
Ability to work collaboratively across teams and effectively manage multiple priorities in a fast-paced, evolving environment

Skills

Salesforce
OMS
Billing systems
Creative tools
Data management platforms
AI-first
Agent-first
Digital advertising
CTV advertising
Analytical skills
Written communication
Verbal communication

Location

Canada
Mexico
United Kingdom
Brazil

Work Type

Hybrid

Experience Level

4+ years

Salary/Compensations

CAD 94,600 - CAD 108,300

Benefits

Health insurance
Equity awards
Life insurance
Disability benefits
Parental leave
Wellness benefits
Paid time off
Global access to mental health and financial wellness support and resources
Statutory and voluntary benefits
Healthcare (medical, dental, and vision)
Accident
Commuter
Retirement options (401(k)/pension)

About the Company

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world.
Roku pioneered streaming to the TV.
Our mission is to be the TV streaming platform that connects the entire TV ecosystem.
We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution.
We're a fast-growing public company where no one is a bystander.
We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
At Roku, we don't just use AI, we work with it.
AI agents and smart tools help power drafts, analysis, and repetitive workflows, while our people bring direction, judgment, and accountability.
We value curious, adaptable builders, who can show how they've used AI, agents, or automation to move faster, improve quality, and scale their impact.
Strong candidates know how to frame problems, guide AI-assisted work, check the output, and learn quickly.
Above all, they bring curiosity, adaptability, and sound judgment.
Roku fosters an inclusive and collaborative environment where teams generally work in the office Monday through Thursday.
Fridays are generally flexible for remote work, except for employees whose specific roles or assigned office location require five days' a week attendance.
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families.
It's important to note that not every benefit is available in all locations or for every role.
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law.
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own.
We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check.
We appreciate a sense of humor.
We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams.
We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust.
In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of.
We think of ourselves primarily as problem-solvers, which itself is a two-part idea.
We come up with the solution, but the solution isn't real until it is built and delivered to the customer.
That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

Equal Opportunity

Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law.
If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.